Regional Manager

Riverstone Communities

110d • Hybrid

About The Position

Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members. We are currently seeking a qualified Regional Manager who will be responsible for overseeing multiple properties in the state of Florida. The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.

Requirements

• Regular travel to Minnesota, with on-site stays of two consecutive weeks each month
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 5+ years of mobile home property management experience (Minnesota experience preferred)
• 5+ years of experience managing a successful team
• Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
• Ability to legally operate a motor vehicle with a valid driver’s license
• Ability to frequently travel (50% or more), including travel by automobile and airplane
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Ability to take initiative and seek out details and information

Nice To Haves

• Bilingual in Spanish preferred

Responsibilities

• Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Driving to critical number expectation of 100% occupancy rate at all properties
• Maintaining 95% staffing levels with “A Players” at all parks
• Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
• Maintaining Riverstone’s reputation within the mobile home property management industry
• Attend to community needs outside of normal business hours when emergencies arise 24/7
• Set high standards for themselves and their team, managing to performance expectations
• Perform prompt follow-up and follow-through
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Benefits

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO) and Wellness PTO
• Maternity/Paternity Leave
• Ability to choose a preferred schedule that works best for you
• Ongoing training and internal growth opportunities
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees