Regional Manager, Mission Advancement (NextGen Youth Program)

Goodwill Industries of Northwest NC•Winston-Salem, NC

3d•Hybrid

About The Position

Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Requirements

At least 3 years of program management, operations management, and/or grant experience required.
Experience developing and maintaining external partner relationships.
Experience working in compliance (grants and scholarships).
At least 2 years of supervisory experience required.
Communication skills – written and verbal.
Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines
Partnership & Business Development skills
Coaching, Development and Leadership Skills
Conflict management skills.
Critical Thinking and Time Management skills
Customer Service focus
Microsoft Office Suite
Understanding of Goodwill’s brand and overall brand awareness, and ability to assist with Mission strategy development.
Ability to assist with light manual labor, as required.
Must be able to travel 50-75%

Responsibilities

Manages different programs within the districts.
Responsible for employee management within the assigned district including hiring, coaching and development, onboarding, training, scheduling, and disciplinary processes.
Oversees operations and staff at career centers.
Defines and participates in outreach for partnership engagement.
Develops partnerships with external organizations around providing access to services and resources.
Manages partnerships with Goodwill sites and non-Goodwill sites.
Manages daily operations and milestones for contracts and grants for programs, as defined by the Director overseeing the programs.
Acts as daily point of contact for contracted partners.
Manages all timecards and performance reviews/appraisals within HRIS system.
Guides strategic vision for district with input from Directors.