Regional Manager Career Navigation – Doraville

Goodwill of North Georgia•Decatur, GA

5d•Onsite

About The Position

This role is responsible for designing and implementing sustainable goals for ongoing recruitment and outreach to create and maintain a pipeline of people to enroll in Career Services programs and services. The position involves developing contacts at local colleges, high schools, local businesses, and community leaders, groups, and organizations. The Regional Manager will identify and assess prospective job seekers, analyze industry trends, conduct public speaking engagements, and prepare reports for funding and regulatory sources. They will ensure smooth transitions for program candidates, coordinate training for staff, and possess knowledge of training program funders and curricula. A key aspect of the role is ensuring high-quality, individualized services are delivered to participants, aligning with the mission of Goodwill of North Georgia, Inc. The position also involves training and mentoring new Career Navigators, coordinating information sessions, and collaborating with other managers to meet program needs. Continuous improvement through data analytics and participation in audits are also expected. Compliance with agency, CARF, federal, and grant regulations is mandatory. The role includes overseeing site facilities and performing other assigned duties.

Requirements

Master’s degree in education, business, rehabilitation counseling or a counseling-related field, OR Bachelor’s degree in education, business, vocational rehabilitation or a counseling-related and one (1) year experience in a post-secondary institution or workforce development setting with responsibility for recruitment, counseling, linking community resources, special education or instruction, OR An Associate’s degree in a education, business, or vocationally related field, and three (3) years experience in a post-secondary institution or workforce development setting with responsibility for recruitment, counseling, linking community resources, special education or instruction, required.
Strong analytical, writing and communication skills.
Experience in working with special populations such as disabilities, veterans, and low-income.
Must be computer literate and proficient in Microsoft Office Suite.
Ability to facilitate positive actions and growth of job seekers in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success.
Excellent record keeping, time management, and organizational skills.
Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
Must have access to reliable transportation and a clean motor vehicle report (MVR).
Flexible hours required, including some evenings and weekends.

Responsibilities

Design and implement sustainable goals for ongoing recruitment and outreach to create and maintain a pipeline of people to enroll in Career Services programs and services.
Develop regular contacts at local colleges, high schools, local businesses, and community leaders, groups and organizations in alignment with department goals and the strategic plan.
Identify and assess prospective job seekers in local communities to promote training programs, career centers, and other initiatives.
Analyze existing sectors, industries, and hiring trends and high growth-high demand to attract job seekers and employers to Career Services.
Conduct public speaking engagements to promote general awareness and educate the business public of Career Services job seeker programs and resources.
Prepare reports and summaries required for applicable funding and regulatory sources.
Ensure smooth transition of eligible and funded program candidates for CS services and programs, as appropriate.
Coordinate additional training and/or technical assistance to management and staff in these areas, as applicable.
Guide tuition support for training program candidates by understanding GNG CS training program funders.
Recruit and match jobseekers/participants using familiarity and knowledge about regional CS training program curriculum.
Ensure that highest quality, individualized services are delivered to program participants, with a focus on the mission of Goodwill of North Georgia, Inc.
Train newly assigned Career Navigators; provide coaching and mentoring to Navigators ensuring consistently high standards of Career Services are maintained.
Coordinate information sessions to program, services, and policies and procedures for new participants.
Coordinate regular MRD sessions orientations and trainings for interested program applicants.
Collaborate with Career Services managers to determine their program needs.
Prepare annual Professional development plan (PDP) for work and professional development and report progress in achieving goals with supervisor.
Participate in cross program and division teams, as assigned.
Contribute to the continuous improvement of program by identifying problem areas and implementing positive solutions by using data analytics.
Participate in internal and external audits.
Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
Coordinate assigned advisory bodies to achieve program targets.
Oversee site facility to include maintenance and technology support needs as well as aide for CS staff, job seekers and program participants as appropriate.
Other duties as assigned.