Regional Manager - AAC Sales & Clinical Operations

PROTECH MEDICAL LLC • Naperville, IL

1d • $100,000 - $196,000 • Onsite

About The Position

We are building a stronger, more scalable AAC organization and are seeking an experienced healthcare sales leader to lead regional growth across Texas and Illinois. This is a hands-on, field-intensive leadership role responsible for sales performance, recruiting, coaching, strategic account development, referral growth, clinical workflow coordination, and cross-functional execution. The initial regional footprint spans Texas and Illinois and is centered around the Dallas-Fort Worth and Chicago markets. Frequent travel between markets, regular overnight travel, and a highly visible in-field leadership presence are essential to success in this position. This is not a primarily desk-based or remote-management role. The Regional Director will lead the field sales team while working closely with Internal AAC Speech-Language Pathologists and operational support teams to help move referrals efficiently from initial opportunity through Medical Review and delivery.

Requirements

• Significant leadership experience in healthcare, medical device, DME, pharmaceutical, rehabilitation, or another complex field-sales environment.
• Demonstrated success leading commissioned sales professionals and developing high-performing, geographically dispersed field teams.
• Proven history of measurable sales growth, territory development, team performance improvement, or successful market expansion.
• Strong recruiting, onboarding, coaching, performance-management, and employee-development skills.
• Ability to coach sales professionals directly in the field through ride-alongs, joint account visits, account planning, and performance development.
• Experience using CRM, sales analytics, forecasts, pipelines, referral activity, WIP, and operating metrics to make business decisions and drive accountability.
• Strong financial and business judgment, including comfort with budgets, staffing decisions, resource allocation, productivity, and return on investment.
• Strong executive communication, conflict-management, organization, problem-solving, and decision-making skills.
• Ability to work effectively across sales, clinical, reimbursement, operations, HR, finance, and executive leadership functions.
• Ability to balance a supportive leadership approach with clear expectations, accountability, and timely performance intervention.
• Ability and willingness to travel frequently throughout Texas and Illinois, including regular overnight travel.
• Valid driver's license and ability to independently travel throughout the assigned region.
• Must reside within the assigned territory and be based in a Company-approved primary metropolitan market; Dallas-Fort Worth or Chicago is strongly preferred.

Nice To Haves

• MBA, MHA, or other relevant graduate business or healthcare degree.
• Speech-Language Pathology, AAC, rehabilitation, or other relevant clinical background.
• Experience with speech-generating devices, AAC, DME reimbursement, assistive technology, or complex rehabilitation technology.
• Experience working with SLPs, hospitals, rehabilitation programs, ALS programs, VA facilities, or other specialty clinical programs.
• Lean, Six Sigma, Lean Six Sigma Green Belt, project-management, or formal process-improvement training.
• Experience successfully building, rebuilding, or scaling a multi-market or multi-state sales organization.
• Experience recruiting and developing new field teams in growth markets.

Responsibilities

• Build and lead a high-performing regional AAC team across Texas and Illinois.
• Grow the region toward a mature operating target under the current approved mature staffing model.
• Develop field representatives toward strong referral generation, account growth, and delivery performance.
• Maintain a highly visible field leadership presence through ride-alongs, joint account visits, strategic-account development, coaching, recruiting, and direct performance intervention when needed.
• Ensure field representatives are consistently working their assigned markets and developing meaningful relationships with SLPs, clinics, hospitals, rehabilitation programs, ALS programs, and other referral sources.
• Work closely with Internal AAC SLPs to improve clinical documentation, referral progression, WIP movement, and timely handoff to Medical Review.
• Use CRM, referral, WIP, field-activity, and delivery data to identify opportunities, address barriers, and drive measurable management action.
• Anticipate staffing and clinical-capacity needs before growth impacts service levels, market coverage, or customer support.
• Build a positive, supportive, accountable team culture focused on helping each representative succeed.
• Recruit, onboard, coach, develop, and retain field-based AAC sales representatives.
• Provide leadership and coordination for Internal AAC SLP resources supporting the territory.
• Set clear expectations and hold the regional team accountable for referrals, deliveries, account development, field activity, CRM discipline, and follow-through.
• Conduct regular 1:1s, field coaching, ride-alongs, joint account visits, and performance reviews.
• Lead territory and strategic-account planning across Texas and Illinois.
• Identify and develop high-value accounts, including major health systems, hospitals, rehabilitation programs, ALS programs, specialty clinics, and AAC centers.
• Partner with the dedicated RM Speech Manufacturer Sales Representative supporting the region to strengthen product education, demonstrations, strategic-account development, and RM Speech product adoption.
• Review referral trends, account productivity, WIP movement, delivery performance, staffing needs, and clinical capacity on a disciplined cadence.
• Forecast regional performance and identify staffing, market-access, clinical, or operational constraints early.
• Collaborate closely with Intake, Medical Review, Authorization, Logistics, Customer Support, Billing, Compliance/Quality, HR, Finance, and executive leadership.
• Communicate clearly with executive leadership regarding performance, risks, opportunities, corrective actions, and resource needs.
• Support conferences, in-services, demonstrations, recruiting, and regional market-development activities as needed.

Benefits

• Base Salary $100,000 annually
• Territory Growth Commission Uncapped performance-based commission on qualified deliveries above the territory's established production baseline.
• TX / IL Earning Illustration At the mature planning target for the territory of qualified deliveries/month, illustrative annual cash compensation is approximately $196,000 before accelerator compensation, benefits, and expense reimbursement.
• Growth Accelerator Additional accelerator compensation is available for sustained performance above the established mature-market performance model, creating continued earning opportunity as the region grows beyond baseline maturity.
• Commission and accelerator eligibility are subject to the current Company commission plan, qualified-delivery requirements, and any applicable territory assignment or compensation addendum.
• expense reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager