Regional Maintenance Director

ResProp Talent•Fort Worth, TX

18h•Hybrid

About The Position

ResProp Management is a growing multi-family property management company founded in 2010, now managing over 20,000 units. We focus on servant leadership and hiring top talent. We are seeking a Regional Maintenance Supervisor looking to expand their scope and influence. The ideal candidate is adept at using data to assess business trends, take immediate action, and has experience in multi-family real estate, process development, standard work generation, and effective implementation. This role is crucial for ResProp's ongoing growth and day-to-day operations, aiming to revolutionize property management through technology, people, and process in a fast-paced environment.

Requirements

5-7 years of work experience at the maintenance supervisor level or above.
Excellent communication skills both verbal and written.
Experience training staff.
Good organizational, time management, and prioritizing skills.
Accuracy and attention to detail while working at a fast pace and under tight deadlines.
Strong attention to detail with unwavering integrity.
Desire to thrive and be successful in a fast-paced, deadline-driven, high-growth, entrepreneurial environment.
Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility.

Nice To Haves

Knowledge of Resman, Coupa, and Yardi is a plus.

Responsibilities

Evaluating and monitoring the performance of properties and overall portfolio.
Working directly with the Regional Manager and VP of Operations to train, implement and monitor ResProp policies and performance for facilities maintenance and renovation activities in their assigned portfolio.
Working directly with the Regional Managers (RM) to ensure all company policies and procedures are enforced.
Building Leadership at the properties and within themselves.
Developing others to advance personally and professionally.
Training, coaching and providing guidance to the Regional Managers, Property Managers, Maintenance Supervisors and maintenance teammates to make sure performance goals are met and standards are upheld.
Supporting new business efforts.
Communicates and coordinates on a frequent and routine basis (at least weekly) with the Regional Managers, VP of operations, and Learning and Experience Manager for properties in their assigned portfolio.
Leads up. When priorities shift within the team, pass situational awareness both up and down the chain.
Provide the information to those needing it to make decisions and make sure there is clear understanding of the objectives or reasons why decisions are being made if unclear.
Maintain and keep information and records up to date in the ResProp systems such as Coupa, ResMan and Pro Track so that reports and information are up to date and accurate.
Works to establish a culture of Ownership, Leadership and accountability within their region at all levels.
Establishes training programs, team meetings for Maintenance Supervisors to take place in their region. Responsible to set the tone and establish the esprit de corps in their portfolio.
Assists Regional Manager/Property Manager with the hiring of Maintenance Supervisors as needed (focused interviewing, testing, bar raising, etc.) on stabilized properties. Assists with other positions on takeover properties as needed.
Trains, monitors, coaches and provides feedback on all Maintenance Supervisors per ResProp guidelines.
Conducts Safety Training with maintenance staff at regular intervals. This includes a confirmation that each staff member is working in a safe environment and company safety policies are being followed.
Assists Regional Managers and Property Managers in managing and monitoring the overall Curb Appeal, Turn Times, Average Work Order Times and Property Expenses. Make recommendations as needed to correct deficiencies on the sites.
Walk vacant apartments as part of Quarterly Inspections or as often as necessary to ensure the ResProp’s standards are being followed.
Makes recommendations for Operating and Maintenance Cost / Capital Expenditures / Refurbishment and Replacement. Collects bids and makes recommendations as needed.
Conducts quarterly inspections unless needed more frequently to coach and train teammates. All life safety issues should be noted and addressed to mitigate future risk.
Coordinates other property inspections with Regional Manager to ensure conformance to other requirements such as lender inspections or inspections required by governing authorities.
Preservation of assets and capital improvements.
Assists with capital budget preparation for portfolio.
Manages and oversees capital budgets to include editing/adjustments for current and following year.
Manages and oversees and advises regarding warranty transmittal process.
Manages and oversees select large CapEx projects and stabilized properties within assigned region.
Coordinate and assist the project team with new acquisitions and renovation projects.
Coordinates and works with Procurement to identify and ensure necessary business requirements are being met and purchasing programs are positively impacting property operations.
Attend calls during the quarter with Procurement team and provide feedback on purchasing and pricing programs as requested.
Maintains ongoing professional relationships with vendors.
Ensures proper scope and competitive pricing and bids are received per ResProp prior to executing work.
Ensures vendors are approved prior to purchasing, including all appropriate new vendor protocol in Coupa and ID Core.
Coordinates the work order audit and prepares the written summary and recommendations.
Coordinates the unit interior audit and prepares the written summary and recommendations.
Coordinates the physical property audit and prepares the written summary and recommendations.