Regional Maintenance Director

Hawthorne Residential Partners•Asheville, NC

21h•Onsite

About The Position

The Regional Maintenance Director will oversee onsite maintenance operations for their assigned region. They will also communicate with capital improvements on construction and capital projects. Conduct due diligence inspections as needed. Oversee disaster management as well as reconstruction. The RMD will also provide leadership, technical support, guidance and management to the maintenance teams.

Requirements

In-depth knowledge of all aspects of apartment maintenance.
Knowledge of safety procedures and regulatory requirements (OSHA, EPA, etc.).
Ability to manage multiple tasks.
Ability to work with the pressure of deadlines.
Strong management and leadership ability.
Strong organizational skills.
Strong written and verbal communication ability.
Computer proficiency.
Ability to train, motivate and develop team members.
Strong problem-solving and analytical skills.
Budget-conscious.
High school education or trade school required.
College degree or equivalent career experience required.
Valid Driver’s License
Must provide own basic tools, or be willing to obtain the required hand tools.
Must have a dependable vehicle to transport tools and equipment to job sites.
Must provide proof of liability insurance for same.

Responsibilities

Oversee properties in the designated region.
Responsible for maintenance operations on those properties.
Develop and implement training as needed.
Ensure all regulatory requirements are being met (OSHA, EPA, etc.).
Conduct property visits and inspections to ensure performance standards are being met.
Coordinate with the Capital improvements team on ongoing projects.
Communicate with Regional Managers to ensure property needs are being met.
Communicate with the Director of Resident Services.
Fill in/organize assistance for vacancies in staffing as needed.
Work with capital project managers and RM’s on capital projects, preparing material and cost estimates, scopes of work, preparing capital bids, executing projects and contracts, monitoring jobs to ensure projects are not exceeding the budgeted amount, ensuring compliance with all applicable codes and performing final inspections of work completed as needed.
Work with RM on budgets for yearly common maintenance as well as capital projects for the following year's budget.
Attend budget meetings to ensure proper budgets for properties.
Manage bids for capital projects for the following year's budget.
Inspect properties quarterly for safety issues, code compliance and compliance of all Hawthorne company policies.
Conduct due diligence as needed and assist with interior and exterior inspections.
Provide technical maintenance support, guidance, leadership, training, management and disciplinary action as needed.
Coordinate and oversee the interview, hiring and training of new personnel.
Assist with termination procedures.
Complete training on the SAM manual to new Maintenance Supervisors and ensure sign off sheet is sent to home office.
Ensure owners, investors and company site goals are being met.
Attend owner visits as needed.
Meet with RM as needed to discuss progress, issues and concerns.
Work with claims managers, adjusters and insurance representatives to manage property damage and casualty losses.
Oversee disaster repairs.
Assist where needed to fill for maintenance to help with coverage and/or coordinate assistance where applicable.
Assign floating maintenance technicians as needed per RM property needs.
Comply with all Hawthorne procedures, policies and quality standards and present a professional appearance of Hawthorne Residential Partners.
Assist with any other tasks or projects as required.
Work with RM and/or capital projects managers to establish and coordinate interior rehab of units, order product, shop costs for interior rehab units.
Develop and hold Quarterly Maintenance Meetings for your teams.
Communicate with the Director of Resident Services weekly.