Regional Leader

Platinum Dental Services Home Office•Reno, NV

4d•$75,000 - $85,000•Onsite

About The Position

Join Platinum Dental Services as a Regional Leader in Reno, NV– Drive Growth and Excellence! Platinum Dental Services is looking for a motivated, growth-minded leader to join our team as a Regional Leader. This is an exciting opportunity for someone who thrives on developing teams, driving results, and helping dental practices reach their full potential. The Regional Leader (RL) plays an essential role in the growth and success of Platinum Dental Services. Working closely with affiliated owner dentists, associate dentists, and office teams, the Regional Leader helps ensure assigned practices operate efficiently, achieve their goals, and deliver an exceptional experience for both patients and team members. The selected candidate will complete a 3–6 month training and development period before assuming full responsibility for a region. During this time, you will gain hands-on experience with Platinum’s systems, expectations, leadership approach, and day-to-day dental practice operations to prepare you for success in the Regional Leader role. As a Regional Leader, you will focus on growth, leadership, accountability, and operational excellence while helping practices meet and exceed goals established by Platinum Dental Services.

Requirements

Several years of experience in multi-location dental management preferred.
Ability to manage multiple projects concurrently.
Excellent interpersonal, oral, and written communication skills.
Ability to train and delve into detailed operational issues.
Sound judgment in decision-making, especially under pressure.
Motivated, accountable, adaptable, and passionate about helping teams succeed.
Comfortable balancing big-picture growth initiatives with the day-to-day realities of running successful dental practices.
Previous dental or healthcare leadership experience is preferred.
Demonstrated ability to coach teams, manage multiple priorities, and drive measurable results.

Responsibilities

Partner with dentists and office leaders to drive practice growth and performance.
Coach, develop, and support office teams to achieve operational and financial goals.
Build a culture of accountability, teamwork, and continuous improvement.
Monitor practice performance and identify opportunities for growth.
Support offices in improving systems, processes, and day-to-day operations.
Help teams understand and achieve key performance goals.
Provide hands-on leadership and problem-solving support across assigned practices.
Maintain a strong understanding of dental office operations and step in to support teams when needed.
Collaborate with Platinum leadership to implement company initiatives and best practices.
Build strong relationships with doctors and team members while promoting Platinum’s culture and values.
Be present in your region’s dental offices daily to coach, build, and train teams.
Set and review production and collections goals with the CFO, COO, and/or CEO.
Conduct monthly P&L reviews with office leaders and owner doctors to drive performance improvements.
Use DOMO (Platinum metrics dashboard) to identify opportunities for performance enhancements.
Review and audit schedules to maximize efficiency and address scheduling issues.
Monitor office collections, ARs, and same-day collections.
Conduct morning huddles to prepare teams for daily opportunities.
Oversee patient flow and ensure high-quality experiences at all touchpoints.
Train staff on inbound and outbound phone calls, patient appointment scheduling, and asking for referrals.
Ensure all patients have future appointments and outstanding balances are collected.
Assess and oversee hiring and firing within the region.
Assist in onboarding new doctors and office leaders.
Report region’s performance weekly and be available to team members and Home Office.
Attend team meetings as needed.
Perform other duties as necessary as determined by the CEO and/or COO.