Regional Manager

Scopes Facility Services, IncAlpharetta, GA
$60,000 - $70,000Remote

About The Position

The Regional Landscaping Manager is responsible for overseeing landscaping and exterior maintenance operations across a multi-site portfolio. This role manages a mix of subcontractors, 1099 contractors, and W-2 employees to ensure high-quality service delivery, operational efficiency, and client satisfaction. The ideal candidate is experienced in vendor management, workforce coordination, and facilities maintenance software platforms. This is a remote position with up to 50% travel required.

Requirements

  • 5+ years of experience in landscaping, facilities maintenance, or field service operations
  • Proven experience managing subcontractors, 1099 contractors, and W-2 employees
  • Strong working knowledge of facilities management or field service software (Fexa, Salesforce, ServiceTitan, or similar)
  • Demonstrated ability to manage multiple locations and priorities simultaneously
  • Strong leadership, communication, and problem-solving skills
  • Experience with budgeting, cost control, and vendor negotiations
  • Ability to work independently in a remote environment
  • Valid driver’s license and ability to travel frequently

Nice To Haves

  • Experience managing multi-state or regional operations
  • Background in commercial landscaping or exterior facilities maintenance
  • Bilingual (English/Spanish) is a plus

Responsibilities

  • Manage day-to-day landscaping and grounds maintenance operations across assigned regions
  • Ensure all services meet contractual scope, quality standards, and client expectations
  • Conduct regular site inspections and audits to maintain service excellence
  • Supervise and coordinate subcontractors, independent (1099) contractors, and W-2 employees
  • Recruit, onboard, and train field personnel and vendors as needed
  • Monitor vendor performance, enforce service level agreements (SLAs), and address performance issues
  • Serve as primary point of contact for clients within the region
  • Build and maintain strong client relationships through proactive communication
  • Resolve service issues and ensure high levels of customer satisfaction
  • Coordinate service schedules, seasonal work, and emergency response activities
  • Optimize routing and labor allocation for efficiency and cost control
  • Utilize facilities maintenance and field service management platforms (e.g., Fexa, Salesforce, ServiceTitan, or similar)
  • Track work orders, monitor job completion, and generate operational reports
  • Ensure accurate data entry and documentation across systems
  • Manage regional budgets, including labor, materials, and subcontractor costs
  • Review invoices, approve vendor payments, and ensure cost controls are met
  • Identify opportunities for cost savings and operational improvements
  • Ensure compliance with company policies, safety standards, and regulatory requirements
  • Promote a culture of safety and accountability across all teams
  • Travel up to 50% to conduct site visits, audits, client meetings, and team support

Benefits

  • Competitive salary + performance-based incentives
  • Health, dental, and vision insurance
  • Company-provided technology tools
  • Opportunity for growth within a rapidly expanding organization
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