Janitorial Regional Manager - Western & Central NC

Allegiance Industries•Charlotte, NC

1d•$70,000 - $70,000•Hybrid

About The Position

Allegiance Industries is seeking an experienced and proactive Regional Janitorial Manager to lead multi-site operations across a designated territory. This individual will oversee day-to-day janitorial service delivery, manage site-level teams, and serve as the primary liaison for clients across locations. The ideal candidate brings strong leadership, operational know-how, and a hands-on approach to driving service excellence and customer satisfaction.

Requirements

High school diploma or equivalent required
Minimum of 5-7 years of experience in janitorial or facilities services management, preferably overseeing multiple sites or a large territory.
Proven experience managing hourly employees, site supervisors, and large-scale service operations.
Strong leadership and team-building skills with a hands-on, solutions-driven approach.
Excellent communication skills and customer service orientation.
Ability to manage competing priorities, deadlines, and site-specific challenges in a fast-paced environment.
Proficient in Microsoft Excel, Word, and basic scheduling/reporting software.
Ability to analyze budget metrics, labor trends, and operational data to make informed decisions.
Valid driver's license
Must be able to pass a background check and drug screen.
Availability to respond to site needs after regular business hours as needed.

Nice To Haves

Post-secondary education preferred

Responsibilities

Lead janitorial operations across multiple client sites within the assigned region.
Conduct regular site visits and inspections to ensure service standards, cleanliness, and safety protocols are consistently met.
Manage work schedules, oversee supply inventories, and coordinate equipment needs to maintain optimal site performance.
Track and manage labor costs, supply usage, and overall budget adherence for each location.
Act as the primary point of contact for client stakeholders across the territory.
Maintain open communication and regularly scheduled check-ins with clients to ensure contract satisfaction and identify improvement opportunities.
Respond to service requests, complaints, or escalations with a sense of urgency and professionalism.
Identify and propose value-added services, such as periodic floor care or specialty cleaning.
Recruit, hire, and train site supervisors and frontline janitorial staff.
Provide guidance, mentorship, and accountability to site-level managers to ensure consistent performance and compliance.
Conduct regular team check-ins, performance evaluations, and corrective action processes as needed.
Foster a culture of teamwork, professionalism, safety, and service excellence.
Prepare and submit payroll, timesheets, and scheduling reports accurately and on time.
Ensure compliance with company policies, site-specific safety regulations, and local labor laws.
Document and report incidents, injuries, or site issues in accordance with company procedures.
Oversee adherence to site-specific client protocols and support internal audits or inspections as required.