Regional Hospital Lab Director

Labcorp•Charlotte, NC

3d•Onsite

About The Position

Labcorp is seeking a Regional Hospital Laboratory Director to join our team at Novant Health in Charlotte, NC. This role involves leading and directing hospital laboratories within a market to ensure quality results, proper staffing, financial vitality, and fostering a team environment. The director will ensure adherence to laboratory policies and procedures, work closely with hospital administration on financial objectives, and oversee performance metrics with process improvements. Collaboration with Medical Directors, Quality, and Health System Leadership is key to meeting provider and patient expectations. The role also involves resolving client inquiries, maintaining regulatory compliance (CAP, CLIA, State, ISO), and serving as a liaison for other health system departments. Effective communication with leadership, clients, corporate operations, and staff is essential.

Requirements

Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
5 years or more of clinical laboratory experience within a supervisory or management role
ASCP or AMT certification

Nice To Haves

Master’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
5 years or more of experience leading a microbiology, anatomic pathology or clinical pathology
Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.
Prior experience in a high volume, large hospital environment
Familiar with new laboratory instrumentation and equipment automation
Strong working knowledge of supply chain operations and expense control
Ability to communicate with a heavy customer focus when working with client leadership
Previous experience managing multiple locations is highly preferred
Strong working knowledge of CLIA, CAP and relevant state regulations
Understanding of laboratory operations as well as policies and procedures
Proven success in training and developing both technical and non-technical employees
Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills
Ability to manage the performance of others and provide developmental coaching/feedback and mentoring
Ability to problem solve and provide solutions under minimal supervision
Able to balance the needs of the business with the needs of the employees.
Proficient with Laboratory Information Systems and Microsoft Office
Strong communication skills; both written and verbal
High level of attention to detail with strong organizational skills

Responsibilities

Lead and direct the hospital laboratories within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment
Ensure adherence and implementation of laboratory policies and procedures for sites within the designated market.
Work closely with hospital administration and lab leadership in maintaining financial objectives and understand/explain variances of laboratories within the market.
Ensure laboratories within the market are performing within established metrics – understand root cause and implement process improvements when necessary
Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market.
Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients.
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations.
Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct.
Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork.
Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff.