Regional General Manager - West

8Fleet Inc.•Los Angeles, CA

5d•$160,000 - $180,000•Hybrid

About The Position

8Fleet is a technology and logistics company based in Los Angeles, focused on building the operational infrastructure for modern rideshare fleets, including autonomous and non-autonomous vehicles. The company operates in Los Angeles, San Francisco, San Diego, Atlanta, and Miami. They are seeking a Regional General Manager to oversee their West region, which includes some of their most established markets. This role is based at the Los Angeles HQ and involves end-to-end ownership of regional performance, hiring and leading Market Managers, and supporting new market launches. The position requires strategic thinking at a high level (regional strategy, market prioritization) as well as the ability to delve into operational details like P&Ls and driver-supply issues. It is a role for an operator and builder who can scale existing markets, improve their operations, and contribute to best practices for other regions. The ideal candidate will have experience scaling operations in fast-paced, multi-market environments (rideshare, delivery, or similar marketplace/logistics businesses), direct management of managers, and a proactive approach to ambiguity. Prior experience with platforms like Uber or Lyft is highly desirable. The role emphasizes drive, curiosity, and a passion for creative problem-solving, with the ability to instill these qualities in their team.

Requirements

6+ years of operations management, business consulting, or related experience managing multi-site or multi-market operations
4+ years of experience managing managers (not just individual contributors), with a track record of hiring and developing strong operators
Goal focus with a strong bias toward action and comfort operating with ambiguity
Entrepreneurial hustle and proven self-starter with an owner's mentality; experience scaling established markets and launching new ones strongly preferred
Data-driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute strategy at a regional level
Strong communication and interpersonal skills to build relationships, manage a distributed team, influence founders/execs, and inspire others
Excellent organization and time management; comfortable managing multiple markets and priorities simultaneously
Willingness to travel regularly between Los Angeles, San Francisco, and San Diego

Nice To Haves

MBA or advanced degree is a strong plus
Experience with ridesharing platforms (Uber, Lyft) is a strong plus

Responsibilities

Own the performance of the region's markets from daily operations through the P&L
Lead, hire, and develop a team of Market Managers across the region; set goals, coach performance, and build bench strength
Support new market launches in the West as the region expands, from pre-launch planning through steady-state operations
Partner closely with other RGMs to share best practices, standardize processes, and align on cross-regional priorities
Serve as the primary point of contact between the region and 8Fleet's founders/executive team, providing regular reporting and surfacing risks and opportunities early
Own all financial and operational metrics across the region's markets to ensure optimal revenue and profit maximization
Oversee regional fleet operations, including driver scheduling, dispatch, and performance monitoring, through the Market Manager team
Ensure vehicle maintenance and repair programs across markets support optimal fleet utilization and safety
Partner with the Growth team to develop and execute regional strategies to recruit, onboard, and retain a high-performing driver base
Analyze regional and market-level performance data to identify areas for improvement in profitability and operational efficiency
Develop and implement cost-effective strategies to maximize regional fleet profitability
Set, monitor, and report on regional KPIs; hold Market Managers accountable to their local targets
Build and scale the Market Manager function within the region, including hiring, onboarding, and ongoing training
Foster a positive, high-performance culture across all West markets
Establish regional best practices for driver support, training, and customer service standards
Ensure compliance with all relevant regulations and safety standards across every market in the region, including California state and local requirements
Oversee regular safety audits across markets and ensure corrective actions are implemented