Regional Field Service Manager

Emerson•Houston, TX

1d•Remote

About The Position

Join Emerson and make an impact! We’re looking for a Regional Field Services Manager to lead our North America Measurement Solutions field service team, based remotely in the Gulf Coast region. In this role, you’ll support and guide a team of field service technicians, helping deliver high-quality measurement solutions safely, on time, and with excellence.

Requirements

Bachelor’s degree
5+ years related experience
Experience supervising, mentoring, or guiding employees
Willing and able to travel domestically up to 25-40%
Must be authorized to work in the United States

Nice To Haves

Bachelor’s degree in Business, Instrumentation, Electrical, Electronics, Chemical, Mechanical, Control, Computer Engineering, and Engineering Management is preferred with equivalent experience considered.
Experience in service leadership, with a focus on leading technical field personnel within large, matrixed organizations
Technical proficiency on lifecycle services, including knowledge of competitor offerings and market positioning.
Knowledge of the automation industry, including instrumentation and control.
Experience with Emerson or Impact Partner products is a plus.

Responsibilities

Champion Emerson's Environmental, Health, and Safety philosophy to ensure a safe working environment for your team. You are responsible for ensuring that your direct reports are fully trained and follow all policies, procedures and practices for safety and compliance.
Ensure field technicians are trained, certified, and maintain technical proficiencies to match the local market.
Develop and implement business plans to grow the service offerings and capacity of the field services team that align with the overall Measurement Solutions business and financial plan.
Be responsible for the Talent Management process in the region, including talent acquisition, employee development and recognition, and supporting inclusion efforts.
Own the daily operations for a team of field service personnel, including handling daily dispatch schedules and work assignments, and providing clear communication on matters such as business conditions, goals and trends. This includes cross-coordination with other regional leaders and managers.
Work closely with the Emerson Sales Channel and Impact Partner network to drive improvements and explore new business opportunities. This could include supporting contract negotiations.
Drive quality and continuous improvement in execution of field services.