Regional Field Operations Manager - Alternative Brands

Otis Elevator Co.•Glendale, CA

1d•$155,000 - $190,000•Hybrid

About The Position

Amtech is searching for a highly motivated Regional Field Operations Manager to provide direction, support, and leadership for all field operations within our alternative brands portfolio.

Requirements

High school diploma or equivalent required
5+ years elevator industry experience required
Management experience required
Ability to work in a highly team-oriented and dynamic environment
Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

Nice To Haves

bachelor’s degree preferred

Responsibilities

Provide on-going training, development, and leadership to the service, modernization and repair colleagues
Responsible for the quality of all service and repair field operations for the operating area; inclusive of ensuring we have the appropriate allocation of resources to meet our customers' needs
Investigate and resolve all critical customer issues
Advocate for usage of digital tools and applications for our service, modernization and repair colleagues
Lead process workshops and ensure strict adherence to service, modernization and repair processes
Monitor field tests as well as first inspection and data reports
Assess improvement opportunity patterns and determine solutions to ensure service, modernization and repair projects are completed to satisfaction and within reasonable timeframe