Manager, Alternative Operations - Restructures

PIMCO • Austin, TX

1d • $135,000 - $168,000 • Hybrid

About The Position

PIMCO is seeking a Manager, Alternative Operations, to support the firm’s Complex Restructures and Distressed Credit platform. This role sits at the center of private credit and alternative investment operations, with a strong focus on loan‑based private financings, preferred equity, and bespoke structures. This role partners Manager will partner closely with Portfolio Managers, Account Managers, Alternatives Finance, and external service providers to ensure accurate settlement, lifecycle management, and reporting of private and originated loan investments. A key component of the role is being the firm’s point of contact for end-to-end restructure processing, requiring precision, strong credit agreement knowledge, and the ability to clearly explain mechanics. The successful candidate will bring strong alternative operations knowledge and hands-on experience with credit documentation, loan accruals, and ongoing deal maintenance. Additionally, the Manager will facilitate cross-functional communication, lead process improvement initiatives, assist with complex financial transactions, and enhance operational controls. They will also engage with vendors for service upgrades and participate in various special projects to support the firm’s strategic initiatives.

Requirements

• Minimum of a bachelor’s degree required.
• Minimum eight(8) years of relevant operational experience across private and direct originated debt and/or equity.
• Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity.
• Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements.
• Hands-on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.
• Experience working with transfer agents (e.g. restricted shares, etc.)
• Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post-settlement. Alternatively, experience with distressed debt or corporate loan operations`
• Exposure to alternative investments and financing arrangements(e.g., purchase and sales agreements, loan set up and settlement processes, amendments, waterfalls, Total Return Swaps (TRS), etc.)
• Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post-settlement maintenance.
• Proven experience in managing relationships with custody and accounting service providers for supported products.
• Understanding of the accounting implications when recording lifecycle events, including principal and interest (P&I), expenses, and capital contributions/distributions.
• Ability to extract key terms from credit facility documentation and articulate deal structuring effectively.
• Good understanding of fund accounting across various complex asset classes.
• Proven track record in managing complex securities and processing tasks, particularly with financing instruments and strategies.
• Proficient in Excel, with the capability to efficiently analyze large data sets.

Nice To Haves

• You are curious about the holistic Financial Advisor experience from both a Marketing and Sales perspective and are driven to optimize this experience by leveraging data-driven insights.
• Collaboration is at the core of your work style, fostering positive relationships with clients, cross-functional colleagues and external stakeholders.
• Self-motivated and detail-oriented, you consistently deliver on assigned responsibilities, always with a focus on client needs, teamwork, and effective communication.
• You thrive in fast-paced environments, adapting to shifting priorities and working effectively with ambiguity.
• You possess high emotional intelligence, adaptability, and resilience.
• Your exceptional organizational and project management skills enable you to address multiple client-focused initiatives simultaneously.
• Your track record demonstrates credibility and trustworthiness, characterized by consistent behavior, high ethical standards, and integrity.
• Intellectual curiosity drives you, fueling your dedication to professional development and staying informed about emerging trends.
• As a resourceful problem-solver, you approach complex issues with a critical and empathetic mindset and find creative solutions.

Responsibilities

• Provide day-to-day operational coverage for Private Distressed Credit portfolio managers. Including deal settlement, funding coordination, wire instruction updates, and cash movements.
• Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.)
• Review and interpret credit agreements to understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.
• Respond to detailed loan‑level questions (e.g., principal balances, accrual calculations, payment timing) from internal stakeholders and client‑facing teams.
• Educate service providers and internal partners on deal mechanics and structuring.
• Support loan amendments and other non-standard lifecycle events through accurate operational execution.
• Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.
• Participate in monthly activity reviews with select clients, as required.
• Work closely with the Alternatives Finance team on cash management requirements related on fund development and deal facilitation issues.
• Enhance controls and oversight for non‑standard alternative transactions across PIMCO.
• Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions
• Partner closely with technology teams and project managers to enhance, integrate, and optimize core systems, ensuring alignment between business requirements and system capabilities.
• Develop and maintain comprehensive process documentation, workflow mapping, and control inventories across products and systems.

Benefits

• Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors.
• The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager