Regional Facilities Operations Manager - (ON-SITE Monday - Friday)

Momentum for Health • San Jose, CA

6d • $105,000 - $145,000 • Onsite

About The Position

The Regional Facilities Operations Manager directs and oversees daily operations of agency facilities, buildings, grounds, equipment, and fleet vehicles. The role manages preventive maintenance, work orders, repairs, inspections, and servicing to keep facilities safe, clean, functional, and responsive to program needs. It also leads facilities personnel and safety personnel as applicable, setting service and performance standards and providing technical support.

The manager leads facility improvement and construction projects, renovations, relocations, and space planning. Responsibilities include coordinating contractors and internal stakeholders, managing budgets and schedules, and planning for future facility needs. The role also develops departmental operating and capital budgets, controls costs, oversees vendors and contracts, and ensures regulatory compliance and risk management.

Serving as the primary facilities liaison for agency leadership and program managers, the manager communicates operational impacts and resolves escalated concerns. Additional duties include managing office operations, safeguarding confidential information, attending meetings and training, and performing other assigned duties. The position is on-site Monday through Friday, 8:30 a.m. to 5:00 p.m., with travel to other Momentum sites as needed and responses to critical system alerts outside standard business hours.

Requirements

• Associate's degree required.
• Five or more years of progressively responsible facilities management experience.
• Three years of supervisory or management experience.
• Experience overseeing multiple facilities and capital improvement projects.
• Strong knowledge of HVAC, electrical, plumbing, building automation, life safety, and general building systems.
• Knowledge of OSHA, Cal/OSHA, ADA, NFPA, environmental, and building code requirements.
• Experience with preventive maintenance and computerized maintenance management systems (CMMS).
• Experience collaborating with cross-functional teams, management, and staff to ensure efficient operations and project success.
• Incident escalation and resolution decision-making skills.
• Strong project management and vendor management capabilities.
• Budget development and financial management experience.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Proficiency with Microsoft Office and facilities management software.
• Ability to perform physical tasks, including standing, walking, lifting, carrying, bending, and stooping.
• Ability to assist with evacuation in emergency situations.
• Criminal records clearance as required by Title XII and licensing regulations.
• Valid California Driver’s License, access to a reliable vehicle or ability to drive a company vehicle, current proof of auto liability insurance, and a clean DMV record.
• Eligibility for a Class B license.

Nice To Haves

• Bachelor's degree in Facilities Management, Construction Management, Engineering, Business Administration, or a related field.
• Experience in healthcare, behavioral health, nonprofit, or human services environments.
• Certified Facility Manager (CFM), FMP, OSHA certifications, or related credentials.
• Bilingual in English and Spanish.

Responsibilities

• Direct and oversee daily operations of agency facilities, buildings, grounds, equipment, and fleet vehicles.
• Develop and manage preventive maintenance programs to extend asset life and minimize disruptions.
• Review, prioritize, assign, and monitor work orders through the agency ticketing system.
• Oversee repairs, maintenance, inspections, and equipment servicing; conduct routine facility assessments.
• Support facilities technicians, other facilities personnel, and safety personnel as applicable; recruit, train, coach, and evaluate staff.
• Establish performance expectations, accountability measures, and service standards, and foster safety, customer service, teamwork, and continuous improvement.
• Provide technical guidance and hands-on support for complex maintenance issues.
• Lead facility improvement projects, renovations, relocations, and space reconfigurations; coordinate construction with contractors, architects, consultants, and internal stakeholders.
• Develop space utilization and optimization plans and support future expansions and strategic facilities planning.
• Manage project timelines, budgets, quality standards, and contractor performance.
• Develop and manage departmental operating and capital budgets; monitor expenditures, analyze costs, prepare estimates, and identify efficiencies and savings.
• Evaluate purchasing options and recommend cost-effective solutions.
• Manage vendor relationships and service contracts; solicit bids, negotiate agreements, and monitor vendor performance.
• Ensure contractors meet agency requirements, safety standards, and contractual obligations; coordinate inspections, maintenance agreements, and regulatory testing.
• Ensure compliance with OSHA, Cal/OSHA, ADA, NFPA, environmental, licensing, and local building regulations.
• Collaborate with agency leadership to identify and mitigate facility-related risks; maintain documentation for audits, inspections, and regulatory reviews.
• Develop and implement facilities policies, procedures, and safety protocols; oversee emergency preparedness and facility response planning.
• Serve as the primary facilities liaison for agency leadership and program managers; communicate project updates, maintenance schedules, and operational impacts.
• Resolve escalated facilities concerns promptly and professionally and maintain customer service standards across agency locations.
• Manage office operations, safeguard confidential information, and implement internal controls.
• Attend and participate in agency meetings and training as requested or assigned; perform other duties and responsibilities as assigned.
• Respond to critical system alerts outside standard business hours.
• Travel to other Momentum sites as needed.

Benefits

• Defined contribution of up to $15,433.08 per year for benefits purchased through a cafeteria plan; unused amounts are paid as taxable earnings.
• Retirement plan with employer match starting at 4% after one year of employment.
• Vacation time accruing up to 25 days per year.
• 6 days of sick time per year.
• 12 paid holidays.
• Medical plan options through Kaiser and Sutter Health.
• Dental plan options through Guardian, including one HMO and two PPOs.
• Vision plan options through Guardian VSP, including standard and enhanced plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree