Regional Facilities Manager (East Tennessee)

The Building People•Knoxville, TN

About The Position

Manages day-to-day facilities operations across owned and leased buildings in East Tennessee, including the Howard Baker Jr. Courthouse & Federal Building, John J. Duncan Federal Building, 416 Cumberland Avenue location, Joel W. Solomon Federal Building & Courthouse in Chattanooga, and James H. Quillen U.S. Courthouse in Greeneville. The role also leads the Knoxville administrative/service desk hub.

Responsibilities

  • Direct 24/7 emergency response for maintenance failures, asset protection, health and safety issues, and entrapments across assigned facilities.
  • Operate the Knoxville administrative desk as a local service-call intake and building-access badge enrollment center.
  • Supervise maintenance mechanics, custodial staff, and local specialized subcontractors, including elevator and construction contractors.
  • Monitor vertical transportation performance against the required 99% annual uptime standard and coordinate ASME A17.1-compliant inspections.
  • Track and report regional Acceptable Quality Level (AQL) performance, including service-call response times and maintenance completion rates.
  • Support development and annual updates of each facility's Building Operating Plan (BOP).
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