Regional Facilities Management Leader - Senior Lead Business Execution Consultant

Wells Fargo • Charlotte, NC

1d • Hybrid

About The Position

Wells Fargo is seeking a Regional Facilities Manager Leader to maintain continuity of operations, leadership oversight, and risk management for the office portfolio. This role is within the Corporate Properties Group within the Chief Administration Office (CAO). The position is responsible for ensuring consistent service delivery, vendor performance, compliance, and timely issue escalation. The Regional Facilities Manager Leader will need to be well-versed in working in a large enterprise matrix organization for commercial properties spanning multiple states and regions.

Requirements

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of vendor management experience
• 5+ years of commercial property management experience

Nice To Haves

• 7+ years of property management, facilities management, and building engineering leadership experience in a large matrixed organization. (financial companies preferred)
• Experience managing a large dispersed commercial office portfolio spanning multiple states and location types
• Strong vendor management skills include driving results through KPI’s, SLAs and building strong partnerships.
• Strong vendor and contract management capability
• Strategic mindset with operational fluency
• Financial and commercial acumen
• Executive-level communication and influence
• Ability to operate effectively in a governance-led, outsourced environment

Responsibilities

• Act as the client owner of regional facilities operations delivered by outsourced service providers.
• Establish and maintain governance frameworks, escalation paths, and decision authorities.
• Ensure compliance with contractual terms, SLAs, KPIs, regulatory requirements, and internal policies.
• Provide oversight of life safety, compliance, and critical risk items, ensuring appropriate controls and assurance processes are in place.
• Hold service providers accountable for outcomes, not activities.
• Manage performance reports, dashboards, and scorecards.
• Oversee corrective action plans and root-cause analyses.
• Manage staffing models and key personnel changes (as contractually required).
• Lead monthly/quarterly business reviews and performance discussions.
• Drive continuous improvement and enforce contractual remedies where performance gaps exist.
• Own regional FM budgets and forecast accuracy.
• Manage annual operating plans and APP capital plans.
• Oversee variations, change orders, and discretionary spend.
• Ensure commercial discipline and value realization from the outsourcing model.
• Partner with FMP procurement and finance on contract renewals, benchmarking, and cost optimization initiatives.
• Translate CPG workplace strategies into regional execution expectations.
• Identify opportunities to standardize, optimize, and modernize service delivery.
• Sponsor regional initiatives related to asset lifecycle planning, sustainability and ESG objectives, and technology enablement and data maturity.
• Provide strategic input into future sourcing, scope changes, and operating model evolution.
• Serve as the primary regional point of contact for internal business stakeholders.
• Ensure service delivery aligns with business needs while managing expectations and scope boundaries.
• Escalate systemic risks, trends, or performance issues with clear recommendations.

Benefits

• Wells Fargo is an equal opportunity employer.
• Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed