Regional Facilities Director

LDG DevelopmentAustin, TX
Hybrid

About The Position

The Regional Facilities Director is responsible for overseeing a maintenance team and managing of the maintenance program to entail the implementation of preventive maintenance, training, safety programs, and maintaining quality control for all mechanical, electrical, and plumbing systems for a specified region of Solidago Residential Services.

Requirements

  • Experience within the Residential Building Maintenance field.
  • Must be familiar with all building systems and equipment responsibilities.
  • Excellent computer and system knowledge: literacy in Microsoft suite (MS Word, Excel, SharePoint, OneDrive, and PowerPoint).
  • Must have working knowledge of plumbing, HVAC, electrical, elevators, irrigation systems, and be able to troubleshoot problems using meters and be able to read schematics.
  • Must maintain a professional appearance and demeanor.
  • Excellent verbal and written communication skills.
  • Must be able to use and operate tools safely to perform job duties.
  • Organizational skills are necessary.
  • Strong customer service representation is critical for the success of this role.
  • This role must come with a high level of skills and knowledge related to all maintenance functions.
  • Complete projects/tasks in a thorough, accurate, and timely manner.
  • Always display a service-oriented mindset.
  • Ability to make sound decisions and solve problems timely and effectively.
  • Participate in continuing education in maintenance, engineering, construction, codes, and standards as required by law and role development.
  • Must adhere to all local and state regulations.
  • Must adhere to all OSHA standards.

Nice To Haves

  • CFC Universally Certified is preferred.
  • Certified Pool Technician preferred.
  • Knowledge of Property Management Systems (RealPage, Ops Technology, and One-sites) is a plus.

Responsibilities

  • Overseeing up to 10 communities in designated region property locations, with a total of 30 employees.
  • Overseeing the facilities management functions across multiple locations within a designated region and overseeing all maintenance personnel in that region.
  • Preparing and presenting regional reports for senior management.
  • Guiding teams to maintain all property logs and ensure they are up to date, such as pool logs, elevator certification, emergency response plan, safety meeting log, and OSHA logs.
  • Maintaining all safety standards set forth by the company and ensuring all OSHA regulations are being followed.
  • Effectively managing performance for all staff members; training Maintenance Supervisors to manage staff as appropriate.
  • Maintaining courtesy and diplomacy with internal/external customers and colleagues and enforcing such behavior with staff.
  • Ensuring the team always follows policies and procedures.
  • Training, coaching, and developing employees as needed.
  • Accurately forecasting and maintaining budgetary projections, and training on-site Maintenance Supervisors on this.
  • Controlling operating costs by effectively utilizing employees, equipment, preventative training methods, and forecasting skills.
  • Interviewing and recommending all maintenance personnel, as well as recommending staff for promotions.
  • Coordinating training for staff, not limited to asbestos, lead, mold, and seminars in all aspects of property maintenance, as well as necessary licenses/certifications and continuing education courses.
  • Designing, monitoring, and enforcing preventive maintenance and safety training programs for each property.
  • Developing, implementing, and enforcing company-wide water intrusion monitoring, mold identification, and documentation and abatement programs, as well as development and implementation of bed bug policy/procedures.
  • Providing technical advice to all maintenance and property management staff as needed.
  • Implementing and monitoring energy savings measures for all properties, including annual energy audit.
  • Conducting quarterly inspections of all residential properties in conjunction with the Property Manager and reporting deficiencies to the Regional Property Manager.
  • Providing budget input, as needed, to property managers for repairs, maintenance, and capital expenditures.
  • Developing scope, overseeing, reviewing, and assisting the Property Manager and Maintenance Supervisors on capital improvement projects, including final sign-off on the project.
  • Evaluating the performance and pricing of contracted work on building equipment and projects as required by the Property Manager.
  • Reviewing drawings and specifications for all new buildings and providing comments and recommendations to Property Managers, Development, and Construction.
  • Working with Property Managers to act as liaison between construction, owners, and management; providing punch lists and recommendations to ensure smooth turnover of new buildings.
  • Developing building standards for new construction as they relate to future maintenance requirements.
  • Inspecting buildings for potential purchases, overseeing due diligence, and providing comments on the property’s condition along with recommendations.
  • Providing general advice regarding local permits, codes, and industry standards.
  • Creating and monitoring the after-hours emergency on-call schedules, policies, and procedures.
  • Being available for emergencies that may arise at any property.
  • Working in conjunction with the Regional Property Manager and SVP to administer and enforce company policies and procedures for maintenance personnel.
  • Working with VP, Regional Property Managers, and Property Managers to ensure all Facilities standards are being met.

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Dental
  • 401k Retirement Plan
  • Employee Assistance Program (EAP)
  • Competitive bonus structure
  • Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.
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