Regional Escrow Manager

Fidelity National Financial•San Bernardino, CA

5d•$150,000 - $200,000•Hybrid

About The Position

The Regional Escrow Manager is responsible for overseeing multiple escrow operations within an assigned geographic region, ensuring consistent service delivery, operational efficiency, regulatory compliance, and financial performance. This role provides leadership to escrow teams, supports business development efforts, and drives process standardization across offices.

Requirements

7–10+ years of escrow experience, with leadership or management responsibility
Strong knowledge of title and escrow operations, including closing procedures and escrow accounting
Demonstrated experience managing teams across multiple locations
In-depth understanding of regulatory compliance and audit requirements
Strong leadership, communication, and organizational skills

Nice To Haves

Prior experience as an Escrow Manager or Regional Manager
California Escrow License (if applicable)
Experience working with high-volume residential and/or commercial transactions
Familiarity with title production systems and escrow platforms

Responsibilities

Oversee day-to-day escrow operations across multiple branch offices within the region.
Ensure timely and accurate processing of residential and/or commercial escrow transactions.
Monitor pipeline performance, closing timelines, and service benchmarks.
Implement standardized procedures and best practices across all locations.
Directly manage Escrow Managers, Officers, and support staff within the region.
Recruit, train, mentor, and evaluate escrow personnel.
Foster a high-performance, service-oriented culture.
Address staffing needs, performance issues, and succession planning.
Ensure adherence to company policies, state and federal regulations, and underwriter guidelines.
Oversee audit preparation and response, including internal and external audits.
Maintain compliance with escrow accounting standards, wire procedures, and fraud prevention protocols.
Partner with compliance and legal teams to mitigate risk exposure.
Collaborate with sales leadership and escrow teams to support client retention and growth.
Participate in key client meetings, presentations, and strategic account management.
Strengthen relationships with real estate agents, lenders, builders, and attorneys.
Support marketing initiatives and local market expansion strategies.
Manage regional P&L performance, including revenue, expenses, and profitability targets.
Analyze branch-level financial performance and implement corrective actions as needed.
Identify opportunities to improve efficiency and reduce costs.
Support pricing strategies and fee structures in alignment with market conditions.
Drive adoption of technology solutions and automation tools within escrow operations.
Identify workflow inefficiencies and implement process improvements.
Partner with IT and operations teams on system enhancements and integrations.