Regional Enrollment Manager - IDEA San Antonio (Immediate Opening)

IDEA Public Schools•San Antonio, TX

About The Position

The Regional Enrollment Manager contributes to the annual student enrollment cycle, from recruitment through achieving 100% enrollment by the first day of school. The role supports and coaches the region’s campus-based Enrollment Coordinators, who report to Assistant Principals of Operations and work to acquire, nurture, and convert prospective applicants into enrolled students. The manager leads regional tactical calls, partnerships with Assistant Principals of Operations, field management, and accountability efforts to help Enrollment Coordinators meet enrollment goals. Reporting directly to the Director of Enrollment-Field Operations, the manager also participates in national enrollment team operating mechanisms and initiatives and shares relevant information with regional partners. The manager uses enrollment data to identify gaps, set priorities, monitor progress, and deploy interventions. They coordinate and support recruitment activities, family events, enrollment milestones, and onboarding, while administering regional enrollment systems and preparing campuses and internal partners for milestone launches. The role also develops and delivers training, supports staff recruitment and retention, contributes regional insights to national strategies, and provides technical and operational support to campuses and families. This position requires travel across the region to multiple locations, occasional travel outside the region, and evening and weekend work at recruitment and enrollment events. A bachelor’s degree and 3–5 years of experience in sales, organizing, and in-field recruitment are required. Bilingual English-Spanish ability is preferred.

Requirements

Bachelor’s degree.
3–5 years of experience with sales, organizing, and in-field recruitment.
Willingness to travel across the region to multiple locations and occasionally outside the region.
Willingness to work evenings and weekends at recruitment and enrollment events.
Proficiency in Excel for data analysis.
PowerPoint proficiency.
Ability to manage and coach others through influence.
Ability to hold others accountable for organizational results.
Strong conversational skills.
Strong written communication skills.
Ability to engage and navigate relationships across multiple stakeholders.
Teamwork, responsibility, commitment to mission, decision making, trustworthiness, and problem-solving competencies.
Commitment to the organization’s mission and belief that all students are capable of getting to and through college.
Ability to make independent, timely decisions, act with urgency, adapt to ambiguity and change, respond to feedback, and build cross-departmental relationships.

Nice To Haves

Bilingual English-Spanish ability.

Responsibilities

Achieve 100% enrollment by the 10th day of school by managing and coaching the region’s Enrollment Coordinators through influence.
Use enrollment data to identify gaps and drive action through accountability check-ins, texts, emails, and other follow-up.
Set agendas and lead weekly regional Enrollment Coordinator tactical meetings for reporting, goal strategies, and sharing effective practices.
Help Enrollment Coordinators develop and execute recruitment plans targeting families with school-aged children within a 3–5-mile radius of each school.
Secure regional or district-wide recruitment events and opportunities to supplement campus field efforts.
Oversee Enrollment Coordinator field activity and conduct ongoing field visits to provide support and feedback.
Support achievement of enrollment milestones, including 90% new-student persistence.
Collaborate with campuses on recruiting events, information sessions, open houses, and Welcome to IDEA events.
Monitor parent participation through event attendance, communications engagement, and response times.
Ensure execution of the family onboarding plan from Lottery and Orientation through the first year of school.
Administer regional national enrollment systems and coordinate with internal business partners to prepare systems for each milestone.
Collaborate with the enrollment team to develop and deliver milestone event guides and training materials; schedule and conduct trainings for internal partners.
Monitor, analyze, and report daily progress toward enrollment goals and deploy accountability or intervention strategies as needed.
Partner with Assistant Principals of Operations to interview and hire candidates for Enrollment Coordinator vacancies and onboard new coordinators effectively.
Improve Enrollment Coordinator satisfaction and retention by adapting the role and providing appropriate coaching and support.
Coach Enrollment Coordinators on virtual recruitment tactics and use of email, social media, virtual events, and webinars to increase applications and execute a virtual enrollment calendar.
Document virtual and in-person recruitment best practices for reuse.
Develop a phone-banking program involving campus teams, headquarters staff, and parent volunteers.
Contribute regional insight to national enrollment strategies and tactics.
Become proficient in STREAM, the proprietary student enrollment platform, and provide technical support to campuses and families.
Support campuses and parents during major enrollment milestones, including lottery, re-registration, and registration.
Assist with training for Enrollment Coordinators and Assistant Principals of Operations, and join regional tactical calls to share relevant information.

Benefits

Performance bonus based on individual and organizational performance and goal attainment.
Medical plan with the majority of the employee premium covered; costs for a spouse/domestic partner and children are also substantially subsidized.
Dental and vision plans.
Disability insurance.
Life insurance.
Parenting benefits.
Generous vacation time.
Commuter benefits.
Referral bonuses.
Professional development.
403(b) plan.
Inclusive environment where staff are encouraged to bring their whole selves to work.
Relocation stipend may be offered, if applicable.