Seasonal - Regional Dispatcher - Brokerage

Suddath Companies • Jacksonville, FL

23h • Onsite

About The Position

A regional dispatcher is responsible for coordinating and scheduling the transportation of goods within a specific geographic area, ensuring efficient and timely pickup and delivery of freight. They act as a crucial link between drivers, customers, and the transportation company, managing all aspects of the dispatch process. This includes scheduling pickups and deliveries, optimizing routes, tracking shipments, and maintaining communication with all parties involved.

Requirements

• Excellent verbal and written communication skills
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Excellent teamwork and interpersonal skills required
• Strong problem solving skills
• Excellent attention to detail and follow through
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers
• High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping and other applications used in the performance of job duties.

Responsibilities

• Creating efficient load’s for carriers considering traffic patterns, price and delivery deadlines
• Maintaining clear and consistent communication with carriers, customers, and other relevant parties regarding shipment status, delays, or any other issues.
• Finding and securing suitable freight loads for carriers, negotiating rates, and ensuring all necessary paperwork is completed.
• Ensuring adherence to all relevant transportation regulations and company policies.
• Addressing and resolving any issues that arise during the transportation process, such as delays, breakdowns, or accidents
• Providing excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Utilizing technology to track the location and status of shipments in real-time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED