Regional Director KY/VA OTP's

Crossroads Treatment Centers•Greenville, SC

1d•Hybrid

About The Position

Crossroads Treatment Centers is seeking a Regional Director for KY/VA OTP's. This role is responsible for managing 8 centers (4 in VA and 4 in KY) and delivering consistent business results by setting clear performance expectations, executing against key performance indicators, and balancing short-term demands with long-term strategic priorities. A strong understanding of local market dynamics, customer needs, and competitive environments is critical to shaping strategies that drive growth and strengthen market position. This position is accountable for building high-performing teams that consistently meet or exceed KPIs, achieves growth, and delivers operational excellence through strong leadership, strategic clarity, and disciplined execution.

Requirements

Minimum of five years of leadership or management experience required.
Experience in substance use disorder treatment and/or mental health services strongly preferred.

Nice To Haves

Bachelor’s degree in Behavioral Health, Healthcare, or a related field preferred; equivalent combination of education and relevant experience will be considered.
Master’s degree in Human Services, Behavioral Health, or a related field preferred.

Responsibilities

Establish and drive achievement of business goals, objectives, and Key Performance Indicators
Develop and communicate a clear regional strategy aligned with organizational objectives
Execute strategy while identifying potential gaps, enabling risk mitigation efforts, while ensuring consistent performance delivery
Lead regional talent management efforts, including but not limited to attracting, onboarding, engaging, developing, and retaining high-performing talent
Foster a high-performing and inclusive culture rooted in trust, accountability, collaboration, and continuous improvement.
Proactively address performance, talent, and operational challenges to sustain business success
Manage full P&L responsibility for multiple centers, including budgeting, forecasting, and financial performance optimization; monitor key financial metrics, identify risks, and implement strategies to protect and grow profitability
Balance short-term operational demands with long-term strategic priorities
Analyze and respond to local market dynamics, customer needs, and competitive landscape
Ensure compliance with regulatory and industry standards while adapting to evolving trends
Promote cross-functional collaboration to optimize efficiency, performance and execution
Drive continuous improvement and innovation to enhance productivity, margins, and growth
Build and maintain strong relationships with internal and external stakeholders