Regional Director

Hospice of Santa Cruz County•Santa Cruz, CA

2d•Onsite

About The Position

The Regional Director is responsible for all patient care related to the interdisciplinary groups in the region. Ensures optimum utilization of resources and has ultimate budget responsibility and accountability for direct patient care provided by the patient care teams within assigned region.

Requirements

Bachelor's degree or four years' hospice experience required
Active BLS for healthcare professionals from the American Heart Association or Red Cross.
Demonstrated leadership experience
Experience in fiscal accountability
Strong goal/outcome orientation
Excellent customer service focus
Excellent written and verbal communication and conflict resolution skills
Self-directed work style with the ability to handle multiple priorities simultaneously
Mobile Driver – Valid driver's license and automobile insurance per Company policy.
Ability to travel off-site to meet business needs
Satisfactorily complete competency requirements for this position
Represent the organization professionally at all times through care delivered and/or services provided to all clients
Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse
Comply with company policies, procedures and standard practices
Observe company health, safety and security practices
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the organization
Use resources in a fiscally responsible manner
Promote the organization through participation in community and professional organizations
Participate proactively in improving performance at the organizational, departmental and individual levels
Improve own professional knowledge and skill level
Advance electronic media skills
Support company research and educational activities
Share expertise with co-workers both formally and informally
Participate in Quality Assessment Performance Improvement activities as appropriate for the position
Expresses thoughts and ideas clearly.
Adapts communication style to fit audience.
Originates action to achieve goals.
Identifies with and accepts the problems and responsibilities of management.
Makes realistic decisions based on logical assumptions which reflect factual information and consideration of organizational resources.
Establishes course of action for self and/or others to accomplish a specific goal; plans proper assignments of personnel and appropriate allocation of resources; and, monitors actual results versus approved plans.
Uses appropriate interpersonal styles and methods in guiding others toward task accomplishment.
Sets high goals and standards of performance for self and others.
Compels others to perform.
Maintains stability of performance under pressure and/or opposition.
Generates and/or recognizes imaginative, creative solutions in work-related situations.
Allocates decision-making and other authorities effectively and appropriately.
Develops the skills and competencies of subordinates.
Perceives the impact and the implications of decisions on other components of the organization.
Observes and complies with the highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
Educates and monitors staff regarding their own and the organization's responsibilities for regulatory compliance.

Nice To Haves

Current license as RN in the state where the employee will be working (preferred)
Progressive management experience in a healthcare setting with supervisory, fiscal and operations responsibilities preferred
Expertise in regulation interpretation and process
Experience in system redesign and integration
Demonstrated ability in mentoring, individual/group facilitation and motivation

Responsibilities

Works in collaboration with Department of Professional Relations' staff to support business growth initiatives.
Responsible for the facilitation and coordination of all disciplines and aspects of a comprehensive hospice program in region.
Identifies opportunities for operating efficiencies and other performance improvement in patient care operations.
Receives feedback from customers (internally/externally) and effectively obtains a satisfactory customer outcome.
Provides regular reports of the status of the patient care operation to management.
Promotes education and accountability of management and team members related to budgeting and fiscal implications.
Oversees compliance with all regulatory and accreditation standards within areas of oversight.
Acts as liaison between teams, Community Care Partners, and patient/families.
Assists team Managers in problem resolution.
Administers direct nursing care to select patients, as deemed appropriate, to maintain own clinical competence and/or to assess particular patient requirement and to provide modeling to staff.
Performs other duties as assigned.