Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario

Everguard

1d • $120,000 - $160,000 • Hybrid

About The Position

Everguard Fire Safety is a multi-industry fire and life safety services and solutions company offering comprehensive products and solutions, globally recognized partners, installation, commission, inspection, maintenance, and testing services, and 24/7/365 support. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and services to our clients. Every day our team members apply their unique knowledge, skills, and abilities while living by our values of Safety, Quality, Customer Centric, and Respect. We love what we do, and we are always seeking enthusiastic talent to join our team. We are looking for a Regional Director – Quebec & Eastern Ontario to provide senior leadership across a diverse, geographically dispersed service region. This is a highly visible, client-facing leadership opportunity for someone who can build trusted relationships, understand client priorities and translate those insights into safe, reliable and commercially sound service delivery. Working with branch, sales and corporate leaders, you will shape regional priorities, strengthen operational performance and help position the business for sustainable growth. The successful candidate may be based in Montreal or Ottawa and will travel regularly throughout Quebec and Eastern Ontario.

Requirements

• Progressive leadership experience in regional, multi-location or territory-based service operations.
• Substantial experience in client-facing roles, including building senior client relationships, resolving complex concerns and identifying opportunities to create additional value.
• Demonstrated ability to balance client expectations, operational requirements, commercial priorities and financial stewardship.
• Experience developing and executing business plans, budgets, performance targets and operational improvement initiatives.
• Strong communication, negotiation, relationship-management and problem-solving capabilities.
• Sound judgement and the ability to make timely, well-informed decisions in changing circumstances.
• Professional fluency in French and English.
• A valid driver’s license and the ability to travel regularly throughout the region, including overnight travel.

Nice To Haves

• Experience in fire and life safety, industrial field services, building systems, technical services, technology or other regulated service environment.
• Experience supporting large-scale service contracts, projects or complex multi-location client relationships.
• Post-secondary education or relevant leadership, business or operations-management training.
• Equivalent combinations of education, training and relevant experience will be considered.
• If your background is not directly in fire and life safety but you have successfully led a client-focused, multi-location service operation, we encourage you to apply.

Responsibilities

• Build and maintain meaningful relationships with key clients through regular, proactive interaction.
• Act as a senior point of contact for client priorities, service concerns, complex issues and strategic opportunities.
• Work with clients and internal teams to develop practical solutions that strengthen service delivery, trust and long-term partnerships.
• Collaborate with business development, sales and branch leadership to identify and advance regional growth opportunities.
• Provide leadership and operational direction to branches across Quebec and Eastern Ontario.
• Develop and execute the regional business plan and budget in alignment with corporate priorities.
• Monitor branch and regional performance and, where necessary, work with branch leaders to implement practical, branch-specific improvement plans.
• Facilitate collaboration across locations to deliver major projects and contracts safely and efficiently.
• Demonstrate visible safety leadership and reinforce accountability for safe work practices throughout the region.
• Promote consistent service standards and a strong customer-service mindset across all locations.
• Identify opportunities to improve processes, collaboration and service delivery.
• Lead, support and develop branch leaders and regional team members across a geographically dispersed operation.
• Establish clear expectations and accountability for performance.
• Create an environment that encourages open communication, collaboration, initiative, respect and teamwork.

Benefits

• Competitive Compensation: Base salary of $120,000–$160,000 , with the successful candidate’s starting salary reflecting the experience, skills, and capabilities they bring to the role. In addition to base salary, the position includes a performance-based incentive
• Comprehensive Benefits: Health, dental, vision, life, accident, and disability coverage.
• Vehicle: Company vehicle or vehicle allowance provided to support client, branch, and other business travel throughout the region.
• Employee and Family Assistance Program: Confidential support and resources through our EFAP.
• Paid Time Off: Vacation, flex time, birthday, and a variety of observed holidays.
• Flexible Work Arrangements: Flexibility in scheduling and work location where compatible with regional and client requirements.
• Retirement and Financial Planning Support: Employer-supported retirement savings and access to financial-planning resources.
• Training and Development: Paid learning and development opportunities.
• Inclusive Workplace: A respectful, collaborative, and safety-focused environment where different perspectives and experiences are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree