Regional Director, Operations

Agilon Health • Remote - TX, TX

3d • $129,700 - $162,100 • Remote

About The Position

At agilon health, we partner with community-based primary care physicians and equip them with the platform, data, and support to succeed in value-based care. We’re looking for a Regional Director of Operations to lead market-level execution across Risk Adjustment (BOI), Quality (HEDIS), and Cost of Care in multiple markets. This is a high-impact leadership role for someone who thrives at the intersection of healthcare operations, performance improvement, and physician enablement. This leader owns end-to-end operational performance across multiple markets, including planning, execution, staffing, budgets, vendor relationships, data and technology enablement, and measurable outcomes. Success in this role helps strengthen the infrastructure behind agilon’s physician partnership model, enabling more consistent quality performance, stronger risk capture, and better cost-of-care execution at scale. In a company built to help physicians stay focused on patients and outcomes, this role is central to making that model work in the field.

Requirements

• 5+ years of healthcare operations experience
• 3+ years leading multi-market risk adjustment or quality programs
• Bachelor’s degree, Advanced degree preferred
• Six Sigma/Lean certification preferred
• Strong knowledge of; HEDIS, risk adjustment coding, claims/EMR data, operational team and vendor leadership, KPI/dashboard fluency, and proven program, project, and process improvement skills

Responsibilities

• Lead and operationalize BOI, Quality, and Cost of Care programs across multiple markets
• Build and enforce SOPs, SLAs, and RACIs
• Oversee core workflows such as pre-visit record review, post-visit coding review, chart collection, query management, and provider engagement
• Partner closely with market leaders to monitor performance and implement corrective actions
• Define KPIs and lead root-cause analysis and process improvement efforts
• Oversee budgets and vendor spend
• Work with Data & Analytics and IT/Engineering to improve dashboards, integrations, automation, and technology-enabled scale
• Support capacity planning, staffing, recruiting, training, and performance management for market BOI/Quality operations

Benefits

• The passion to change the way healthcare is delivered permeates everyone and everything at agilon health.
• Working together we can use our expertise to make a difference in the lives of patients and physicians alike.
• We can bring the joy back to practicing medicine for physicians and improve the care experience for patients across the country.
• We value your privacy and trust as much and are committed to protecting your personal information and respecting your choices.
• We use technology and best practices to ensure that your data is secure and compliant with applicable laws and regulations.
• We also provide you with clear and transparent information about how we collect, use, and share your data, and how you can access, update, or delete it.
• We strive to develop leaders and build future talent pools to help us meet the needs of our customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager