Regional Director of School Operations (TX)

Vertex Education•San Antonio, TX

8d•Onsite

About The Position

Vertex Education is a purpose-led education services provider committed to changing lives through education. The Regional Director of School Operations for Texas is a hands-on turnaround leader responsible for transforming Texas campuses into the network's gold standard for operational excellence and financial discipline. This role requires an operator who thrives on the ground, personally driving rapid improvements in campus safety, facilities management, and process consistency. The Director will indirectly lead a team of Directors of School Operations through influence and partnership with academic leadership, ensuring accountability to rigorous standards and developing their capabilities. Success is defined by achieving impeccable operational results and building strong cross-functional relationships to support the schools' mission.

Requirements

Bachelor's degree in a relevant field.
5+ years of progressive leadership experience in multi-site operations or school administration.
3+ years of experience directly managing and developing other managers or leaders.
Proven track record of managing operational budgets, identifying inefficiencies, and realizing significant cost savings.
Demonstrated experience with commercial facilities management, including preventative maintenance programs and building systems (e.g., HVAC).
Experience driving performance and accountability from teams in a matrixed or indirect reporting structure.
Experience conducting compliance audits and ensuring regulatory readiness across multiple locations.
Valid driver's license and ability to travel regularly between all Texas campuses.

Nice To Haves

Master's degree in Business Administration, Operations Management, or Education Leadership.
Experience working in a Texas K-12 public or charter school environment.
Direct, hands-on experience managing complex vendor contracts for building systems, HVAC, or climate control in a commercial setting.
Lean Six Sigma, PMP, or a similar certification in continuous improvement or project management.
Experience utilizing School Information Systems (e.g., PowerSchool SIS) and safety management platforms (e.g., Raptor Technologies).
Experience in a turnaround environment, successfully improving underperforming operational systems or teams.

Responsibilities

Coach and develop Directors of School Operations (DSOs) on operational excellence and leadership through regular on-site visits and one-on-one meetings.
Monitor campus performance by conducting weekly data-review cadences with each DSO, holding them accountable for key operational and financial metrics.
Partner with the Superintendent to address DSO performance gaps, co-creating and implementing formal performance improvement plans as needed.
Provide direct, hands-on intervention to stabilize campus operations during critical incidents or periods of underperformance, modeling the expected standard of execution.
Coach and support DSOs in strengthening their oversight of facilities and campus operations, helping them build the habits, systems, and accountability needed to meet network standards.
Partner with DSOs and campus-based staff to support consistent adoption of network-defined facilities systems (e.g., preventative maintenance, work order processes, cleanliness standards) across all campuses.
Conduct regular on-site visits to observe facilities operations and provide real-time coaching and feedback to strengthen execution quality.
Reinforce expectations around facilities performance by aligning DSOs to defined standards for responsiveness, reliability, and campus readiness.
Collaborate with the central facilities team to share field insights, surface recurring challenges, and support continuous improvement of network-wide systems.
Use data, site observations, and audit results to surface performance gaps and influence corrective action in partnership with DSOs and the Superintendent.
Conduct line-item spending reviews of vendor contracts and discretionary expenses to identify and propose execution on immediate cost-saving opportunities.
Analyze facilities costs, including utilities and maintenance spend, to build data-driven proposals for efficiency improvements and vendor consolidation.
Execute the network's internal audit program across all Texas campuses, ensuring consistent and high-fidelity adherence to safety, compliance, and service standards.
Train DSOs and campus staff on network operational systems, personally leading remediation efforts in the region's lowest-performing areas.
Support DSOs and campus teams in translating operational standards into consistent daily practice by identifying execution gaps, providing coaching, and reinforcing expectations through follow-up and partnership.
Serve as the organization's subject matter expert for Texas facilities, providing direct guidance on HVAC, building systems, and preventative maintenance.
Conduct regular physical inspections of all campus facilities to ensure a safe, clean, and well-maintained environment for students and staff.
Manage relationships with key regional facilities vendors, monitoring performance against service level agreements and holding them accountable for results.
Guide DSOs in making sound financial and operational decisions regarding campus repairs, maintenance requests, and minor capital projects.