Regional Director of Operations

Compass Senior Living•Eugene, OR

1d•Hybrid

About The Position

At Compass Senior Living, we're redefining what it means to age well. We believe senior living communities should be vibrant places where older adults thrive, team members grow meaningful careers, and innovation drives exceptional experiences. Guided by our values of Goodness, Loyalty, Faith, and Fun, we are building a culture where compassionate leadership and operational excellence go hand in hand. We're seeking an experienced Regional Director of Operations to lead a portfolio of Independent Living, Assisted Living, and Memory Care communities throughout Oregon's Mid-Willamette Valley. If you're a strategic operator who loves developing leaders, driving performance, and creating extraordinary resident experiences, we'd love to connect. As a Regional Director of Operations, you will serve as a mentor, coach, business partner, and culture champion for community leadership teams across your region. You will have the opportunity to shape strategy, mentor high-performing leaders, improve financial outcomes, and elevate the quality of life for residents and team members alike. This is more than an operations role—it's a chance to make a meaningful impact every day.

Requirements

Regional or multi-site leadership experience in senior living, including Independent Living, Assisted Living and Memory Care.
Proven success leading community operations and developing high-performing teams.
Strong financial acumen with experience managing budgets, interpreting financial statements, and driving revenue growth.
A track record of improving occupancy, retention, and operational performance.
Exceptional communication, relationship-building, and coaching skills.
Strategic thinking combined with a hands-on leadership approach.
The ability to navigate complexity, prioritize effectively, and make sound decisions.
A passion for serving older adults and creating exceptional experiences.
Bachelor's degree in Healthcare Administration, Business, Gerontology, or a related field preferred.
Valid driver's license and reliable transportation.
Ability to travel up to 60% throughout the assigned region.
Ability to meet all state and federal employment requirements, including background screening.

Responsibilities

Lead and support a portfolio of Independent Living, Assisted Living and Memory Care communities to achieve exceptional operational, financial, and quality outcomes.
Coach, mentor, and develop Executive Directors and community leadership teams.
Drive occupancy growth, revenue optimization, and sustainable Net Operating Income (NOI) performance.
Partner with community leaders to identify opportunities for increased revenue, operational efficiencies, and enhanced resident experiences.
Ensure compliance with all state and federal regulations while maintaining a resident-centered approach to care and services.
Foster a culture of accountability, engagement, innovation, and continuous improvement.
Collaborate closely with Home Office partners in sales, marketing, wellness, human resources, finance, dining, life enrichment, and wellness services.
Analyze operational metrics and financial reports to identify trends, solve problems, and drive results.
Build strong relationships with residents, families, referral partners, investors, and community stakeholders.
Travel regularly throughout the region to provide hands-on support and leadership.

Benefits

Paid vacation and sick time starting on day one
401(k) retirement plan with employer match eligibility
Financial wellness resources
Employee discounts and wellness programs
Early access pay options
Professional development, leadership training, and career advancement opportunities
Medical, dental, and vision insurance
Voluntary benefit options
Employee and Family Assistance Program
Education reimbursement program