Regional Director of Sales

Ascent Hospitality Management Co • Carmel, IN

5h • Onsite

About The Position

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, focusing on people and memorable experiences for Team Members and guests. They seek individuals who collaborate for a unified purpose, with leaders demonstrating a passion to serve, strong communication skills, and an ability to excel at challenges and change. Ascent Hospitality is specifically looking for a uniquely qualified hospitality leader to be their Regional Director of Sales. This role functions as the leader of the area cluster Sales team, manages the on-site property Sales and Events Management team, and is responsible for achieving individual booking goals and defined property revenue goals, guest and team member satisfaction. The Regional Sales Leader also makes recommendations on direct reports' booking goals, leads on-property sales functions to build long-term, value-based customer relationships, and implements and executes sales and marketing strategies and programs.

Requirements

• Excellent written and verbal communication and interpersonal skills
• Highly responsible, reliable, and ethical
• Well organized and detail-oriented
• Ability to multi-task
• Proficiency in Microsoft Office applications
• Previous experience as a Director of Sales required
• Must have a valid driver’s license and be able to operate a vehicle to meet with clients.
• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field is required
• Minimum of 7-10 years of experience in sales management, preferably within the hospitality sector.
• Proven track record of achieving sales targets and driving revenue growth in a multi-property environment.
• Strong understanding of market dynamics and customer behavior in the hospitality industry.

Nice To Haves

• Previous experience as a Director of Sales in the hospitality industry
• Master’s degree is preferred

Responsibilities

• Develop sales goals and strategies and ensure alignment with the brand business strategy of each hotel.
• Execute the sales strategy and ensure individual booking goals are met for both self and staff.
• Coach leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Ensure the development of a strategic account plan for the demand generators in the market.
• Ensure focus is on proactive selling and reactive selling with individual and group goals.
• Determine and develop marketing communication activities, in conjunction with Regional Marketing Communications.
• Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Develop strong partnerships with local organizations to further increase brand/product awareness.
• Review the STAR report, competitive shopping reports and use other resources to maintain an awareness of the hotels’ market position.
• Research competitors’ sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attend sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share.
• Serve as the sales contact for the General Manager, property leadership team, and current and future guests.
• Serve as hotel authority on sales processes and sales contracts.
• Develop strong community and public relations by ensuring property participation in local, regional, and national tradeshows and client events.
• Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Work with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state, and federal regulations and/or union requirements.
• Execute and supports Customer Service Standards and hotel's Brand Standards.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Perform other duties, as assigned, to meet business needs.

Benefits

• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Team Member Hotel Discount Program!

What This Job Offers

• Job Type: Full-time
• Career Level: Director