Regional Dir Operations

Reliant Rehabilitation•Jenks, OK

1d•$100,000 - $120,000

About The Position

The Regional Director of Operations (RDO) directs clinical rehabilitation operations for multiple practices within an assigned geographic market under the supervision of the Regional Vice President. The role is responsible for achieving financial, employee-relations, customer-service, and clinical objectives through effective leadership and staff and customer management. The RDO maintains professional, positive interactions with facilities and clients, represents Reliant Rehabilitation’s commitment to quality and service, follows company policies and procedures, and adheres to state and federal regulations. The position must be licensed and reside in Kansas, with the ability to travel between Kansas and Colorado. Travel may account for up to 75% of work time, including travel between facilities during scheduled hours. The role may require varying hours and shifts, including weekends and holidays, and requires compliance with the position description for the discipline of the current license.

Requirements

Must be licensed and reside in Kansas, with the ability to travel between Kansas and Colorado.
Associate degree or higher in Occupational Therapy, Physical Therapy, or Speech-Language Pathology.
At least five years of clinical experience, including at least three years in patient care and one to two years of successful clinical management.
Valid credentials meeting state regulatory board requirements to practice in the assigned state, and compliance with other required regulatory standards.
Proficient knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Basic Internet navigation skills.
Ability to travel between facilities during scheduled hours; travel may be up to 75%.
Ability to work varying hours and shifts, including weekends and holidays.
Must comply with the position description for the discipline of the current license.

Responsibilities

Schedule and deploy clinical staff to meet facility program needs.
Direct quality patient care, provide appropriate patient-care skills development, and deliver patient care as required within scope of practice.
Ensure Reliant Rehabilitation and customer policies and procedures, as well as patient-care standards, are met in assigned facilities.
Implement and manage staffing objectives for the geographic area.
Serve as a clinical resource by line of business as appropriate and conduct routine clinical and compliance audits in assigned and adjacent areas as delegated.
Direct efficient caseload management and patient scheduling across facilities, including resident screening, patient assignment, treatment-outcome review, efficiency requirements, and clinical-program implementation.
Review and analyze facility case mix and contribution margin.
Communicate with facility staff and referral sources to obtain clinical information about new or potential admissions.
Direct development of action plans and ensure appropriate outcomes for deficiencies identified through clinical audits or compliance investigations.
Manage new facility start-ups and labor costs within the geographic area.
Manage practices to meet or exceed financial objectives and participate in developing financial goals.
Manage day-to-day customer issues and work toward satisfactory resolution.
Develop corrective action plans for identified risks or concerns and ensure deficiencies are addressed effectively.
Implement an ongoing documentation peer-review system within assigned facilities.
Monitor and achieve area-specific employee-retention objectives within assigned facilities.
Supervise staff across multiple facilities, including training, scheduling, coaching, issue resolution, personnel-record maintenance, and assistance with discipline and terminations.