Regional Director of Operations- Le Pain Quotidien

Convive Brands•Washington DC, DC

2d•Hybrid

About The Position

Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and every shift feels purposeful. We also offer something different from many restaurant environments: a more predictable schedule, a sustainable pace, and the ability to build a career without sacrificing your life outside of work. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet. At LPQ, you’re not just joining a restaurant, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

Requirements

Proven experience in a senior operations role within the restaurant or hospitality industry
Strong leadership and team management skills
Demonstrated success in multi-unit management
Financial acumen and experience managing budgets
Excellent communication and interpersonal skills
Problem-solving ability and a proactive approach to operational challenges

Responsibilities

Develop and execute operational strategies in alignment with the overall brand vision and business objectives
Provide leadership, guidance, and support to General Managers and District Managers within the region
Oversee the operations of multiple Le Pain Quotidien locations, ensuring consistent service, quality, and adherence to brand standards
Collaborate with site leaders to achieve operational excellence and financial targets
Uphold and enhance the guest experience by implementing and maintaining high-quality standards across all operational aspects.
Implement quality assurance measures and continuously improve operational processes
Work collaboratively with the finance team to develop and manage budgets for each location
Monitor financial performance, analyze variances, and implement corrective actions to achieve profitability targets
Collaborate with marketing and other support functions to ensure operational alignment with overall brand strategy
Provide feedback and insights to support menu development, marketing initiatives, and guest engagement
Oversee training programs for restaurant staff, emphasizing the importance of customer service, brand values, and operational procedures
Support leadership development initiatives to foster a strong talent pipeline
Collaborate with the supply chain team to optimize inventory management, control costs, and ensure the availability of high-quality ingredients
Implement sustainable and efficient sourcing practices
Ensure compliance with health and safety regulations and standards.
Implement and oversee health and safety protocols to maintain a safe working environment for staff and guests