Regional Director of Operations- Le Pain Quotidien

Convive Brands•Washington, DC

3d•$150,000 - $175,000•Hybrid

About The Position

We are seeking a dynamic and strategic Regional Director of Operations who will be instrumental in overseeing the operational excellence of Le Pain Quotidien in the designated region. This role reports directly to Le Pain Quotidien’s SVP of Operations and can be based in the Washington DC or Los Angeles markets. As the Regional Director of Operations, you will be responsible for leading and optimizing the operational performance of multiple Le Pain Quotidien locations within your assigned region. This role requires a seasoned operations leader with a passion for delivering exceptional guest experiences and ensuring the brand's standards are consistently met.

Requirements

Proven experience in a senior operations role within the restaurant or hospitality industry
Strong leadership and team management skills
Demonstrated success in multi-unit management
Financial acumen and experience managing budgets
Excellent communication and interpersonal skills
Problem-solving ability and a proactive approach to operational challenges

Responsibilities

Develop and execute operational strategies in alignment with the overall brand vision and business objectives
Provide leadership, guidance, and support to General Managers and District Managers within the region
Oversee the operations of multiple Le Pain Quotidien locations, ensuring consistent service, quality, and adherence to brand standards
Collaborate with site leaders to achieve operational excellence and financial targets
Uphold and enhance the guest experience by implementing and maintaining high-quality standards across all operational aspects.
Implement quality assurance measures and continuously improve operational processes
Work collaboratively with the finance team to develop and manage budgets for each location
Monitor financial performance, analyze variances, and implement corrective actions to achieve profitability targets
Collaborate with marketing and other support functions to ensure operational alignment with overall brand strategy
Provide feedback and insights to support menu development, marketing initiatives, and guest engagement
Oversee training programs for restaurant staff, emphasizing the importance of customer service, brand values, and operational procedures
Support leadership development initiatives to foster a strong talent pipeline
Collaborate with the supply chain team to optimize inventory management, control costs, and ensure the availability of high-quality ingredients
Implement sustainable and efficient sourcing practices
Ensure compliance with health and safety regulations and standards.
Implement and oversee health and safety protocols to maintain a safe working environment for staff and guests