Regional Director, USPI – Dallas/Fort Worth

Conifer Health Solutions•Dallas, TX

About The Position

The Regional Director of Operations is responsible for the overall performance of a portfolio of ambulatory surgical centers, including P&L results, operational service levels, quality, safety, and compliance. The role partners with facility administrators and teams, Governing Boards, physician partners, and corporate resources to execute business plans, improve performance, and drive growth in alignment with USPI’s strategic objectives and policies. The Regional Director is also a key physician relationship leader, fostering engagement and strengthening partnerships to support performance and growth. The role develops and executes operational, financial, and growth strategies; creates annual business plans for each center and presents quarterly updates to boards and at partnership meetings; and identifies opportunities to improve growth, efficiency, and financial performance. It leads and develops administrators through guidance, mentorship, coaching, and targeted training in areas including human resources, finance, reimbursement, and partnership management. The Regional Director oversees operational and financial priorities across assigned centers, including budgeting, forecasting, labor productivity, supply management, and EBITDA performance. The role supports case-volume growth and service-line development, monitors performance metrics, escalates risks or resource needs, and develops action plans to improve operations, compliance, clinical quality, patient safety, patient experience, and financial results. The role cultivates physician partnerships, represents USPI on center Governing Boards, upholds corporate governance standards, contributes to strategic decisions, and maintains communication with corporate leadership, Market Presidents, and other stakeholders. Up to 75% local travel is required by vehicle and air travel. Selected candidates must pass a Motor Vehicle Record check.

Requirements

  • Bachelor’s degree in a health profession, business administration, public administration, or another suitable field.
  • At least five years of experience with exposure to healthcare business development and operations, finance, and business consulting.
  • Demonstrated people-management success.
  • Excellent verbal, written, and formal-presentation communication skills.
  • Ability to work effectively with C-level healthcare partners, physicians, employees, patients, and fellow workers.
  • Strong Excel and PowerPoint analytical and presentation skills.
  • Ability to articulate financial results and respond to questions from hospital and physician partners.
  • Strong mathematical aptitude for financial budgeting, reporting, and analysis.
  • Ability to travel locally up to 75% by vehicle and air travel.
  • Selected candidates must pass a Motor Vehicle Record check.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Develop and execute operational, financial, and growth strategies for the ambulatory surgery centers, aligned with USPI’s goals and objectives.
  • Develop annual business plans for each center and present quarterly updates at board and partnership meetings.
  • Identify and implement opportunities for growth, operational efficiency, and improved financial performance.
  • Engage physicians and their office leaders and staff through regular outreach, relationship building, and communication; identify needs or barriers and support collaboration with the centers.
  • Lead, develop, support, coach, and mentor administrators responsible for day-to-day operations.
  • Provide targeted training and management support in areas such as human resources, finance, reimbursement, and partnership management.
  • Own operational and financial priorities across assigned centers, including budgeting, forecasting, labor productivity, supply management, and EBITDA performance.
  • Help administrators and CEOs identify operational barriers, implement corrective actions, and improve center performance.
  • Drive case-volume growth by supporting surgeon engagement, service-line development, block utilization, and efficient scheduling.
  • Monitor key performance metrics, escalate risks or resource needs, and develop action plans to improve operational consistency, compliance, clinical quality, patient safety, patient experience, and financial results.
  • Cultivate and maintain partnerships with new and established physicians through regular communication, collaboration, and resolution of concerns.
  • Attend and represent USPI on Governing Boards for the ambulatory surgery centers; uphold governance standards and contribute to strategic decision-making.
  • Foster communication and collaboration across departments and organizational levels.
  • Communicate regularly with corporate leadership, Market Presidents, and other stakeholders to provide updates, seek input, and address challenges or opportunities.
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