Regional Director of Growth

CVS Health • Burton, MI

46d

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Role Description and ResponsibilitiesThe Regional Director of Growth ("RDG") is responsible for the performance of our field sales teams. They are accountable for delivering sales targets for their geography as well as coaching and developing sales managers and sales reps at each of their sites. The Regional Director of Growth will also support their teams with strategic planning, training, recruiting, expansion and marketing program development for their area of influence. This leader should be a strong communicator who builds relationships quickly and is passionate about working in a fast-paced, results-driven organization. A Regional Director of Growth has a history of delivering sales performance, fostering a competitive culture and developing employees. RDGs are expected to review metrics daily, support growth initiatives, and generally ensure the Outreach team operates smoothly and successfully.The key deliverables for this role are as follows:Coach and Manage the teams to ExecuteSupervising, coaching and mentoring a multi-disciplinary team of 9+Relentlessly pursuing that team's monthly growth targets through strong leadership, analysis, problem-solving, teambuilding, and coachingServe as primary leadership coach for Outreach Executives, role-model and primary subject matter expert for sales teamConduct site visits and provide feedback to teams to drive performanceSupport expansion efforts for the Region including new center launch activities, hiring and training of sales staffLead development of Outreach StaffPersonify and cultivate Oak Street Health Culture, which is the passion for rebuilding healthcare as it should be, within the RegionDevelop Outreach Executives into strong, motivating sales people that deliver a positive work environment and are stewards of Oak Street Culture in the community and in their centerLead Quarterly Regional Training ProgramsDevelop and Execute Sales StrategyDevelop monthly, quarterly and annual plans to deliver sales targets for new patient growth and managed care growthAnalyze sales data to proactively identify opportunities for your centers and coach team members to improve performanceDevelop relationships with Field Accounts, Insurance Agents and local influencers to support field executionDesign, execute and track impactful regional Incentive and Recognition programsKeep center level teams motivated in a high pressure sales environmentExecute on Corporate Sales Initiatives within assigned regionLead Region Specific ProgramsBeing an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partnersIdentify and execute large events to support lead generationIdentify additional Regional needs and partner with our Treehouse (corporate) teams to develop programs to support regional sales efforts (examples - high need food programs, new plan rollouts)Manage and build a canvassing programAssist in recruiting efforts for sales representatives and Sales Managers (primarily)Extensive cross-functional collaboration with population health and clinical service team membersEnsure teams understand and remain compliant on all sales activities according to CMS and Oak Street Health guidelinesFind, recommend and assist in execution on local marketing opportunitiesWhat we're looking forThis is an exciting opportunity to own sales strategy and execution in a value based care organization that is changing the way healthcare is delivered.

Requirements

• 5+ years sales leadership experience
• Minimum 3 years direct B2C sales experience
• Significant track record of delivering sales results
• Team leadership experience (8+ direct reports)
• Experience Managing Regional Programs
• Experience recruiting and developing managers and individual contributors
• Experience delivering employee training and coaching programs
• Excellent interpersonal skills, ability to work across a matrixed organization
• Strong computer skills including:
• Ability to create and analyze excel spreadsheets
• Experience managing through a CRM system such as Salesforce or Zoho
• Analytical approach toward sales data & performance
• Comfort with personal sales quota in addition to management responsibilities
• Strong focus on data and analytics to drive targeted activities and return on growth efforts
• Inclination to work in a results oriented role
• Ability to travel to centers within geography (generally within 60 miles)
• Willing to work some weekends
• US work authorization
• Someone who embodies being "Oaky"

Responsibilities

• Supervising, coaching and mentoring a multi-disciplinary team of 9+
• Relentlessly pursuing that team's monthly growth targets through strong leadership, analysis, problem-solving, teambuilding, and coaching
• Serve as primary leadership coach for Outreach Executives, role-model and primary subject matter expert for sales team
• Conduct site visits and provide feedback to teams to drive performance
• Support expansion efforts for the Region including new center launch activities, hiring and training of sales staff
• Lead development of Outreach Staff
• Personify and cultivate Oak Street Health Culture, which is the passion for rebuilding healthcare as it should be, within the Region
• Develop Outreach Executives into strong, motivating sales people that deliver a positive work environment and are stewards of Oak Street Culture in the community and in their center
• Lead Quarterly Regional Training Programs
• Develop monthly, quarterly and annual plans to deliver sales targets for new patient growth and managed care growth
• Analyze sales data to proactively identify opportunities for your centers and coach team members to improve performance
• Develop relationships with Field Accounts, Insurance Agents and local influencers to support field execution
• Design, execute and track impactful regional Incentive and Recognition programs
• Keep center level teams motivated in a high pressure sales environment
• Execute on Corporate Sales Initiatives within assigned region
• Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners
• Identify and execute large events to support lead generation
• Identify additional Regional needs and partner with our Treehouse (corporate) teams to develop programs to support regional sales efforts (examples - high need food programs, new plan rollouts)
• Manage and build a canvassing program
• Assist in recruiting efforts for sales representatives and Sales Managers (primarily)
• Extensive cross-functional collaboration with population health and clinical service team members
• Ensure teams understand and remain compliant on all sales activities according to CMS and Oak Street Health guidelines
• Find, recommend and assist in execution on local marketing opportunities

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees