Regional Director of Development

The Salvation Army Southern California•Spokane, WA

11d•Onsite

About The Position

The Regional Director of Development (RDOD) is a mission-driven leader responsible for overseeing the Spokane region and its Community Relations and Development (CRD) Department. This role focuses on advancing community and donor relations, marketing, and fundraising strategies to increase support and awareness of The Salvation Army's programs in the Spokane Metro Area. The RDOD will manage a team, raise funds from their own donor caseload, and meet ambitious goals aligned with the organization's mission. Reporting to the Spokane Corps Officers and with a dotted line to the Northwest Divisional Director of Development, this position requires a deep commitment to The Salvation Army's values.

Requirements

Bachelor of Arts or Sciences degree in communications, business, or a related field.
Advanced degree or program in marketing desirable and/or Certified Fundraising Executive (CFRE) status in Association of Fundraising Professionals (AFP).
At least seven years of development team management experience including supervisory experience.
At least seven years of demonstrated and proven success in fundraising leadership, including managing a team and fostering a collaborative work environment.
Strong communication skills, both written and verbal, with a proven ability to engage diverse audiences and stakeholders.
Ability to handle proprietary and confidential funding data.
Demonstrates effective interpersonal, conversational, influence and presentation skills including situational awareness and leadership.
Track record of building fruitful relationships with diverse individuals including executives (external, Divisional and Territorial), high-capacity donors, corporate partners, leadership volunteers, and community leaders.
Demonstrated success in soliciting gifts at the five-figure and higher level.
Six to ten years’ experience in strategic planning, public relations, goal-based fundraising, grant writing, and portfolio management.
Proficiency in Microsoft Office Suite, integrated database applications, website management systems, and social media platforms.
Valid Washington State driver’s license with ability to travel as needed.
Passionate commitment to The Salvation Army’s mission and values, with the ability to reflect this in professional responsibilities.
High level of emotional intelligence, situational awareness, poise during crises response and customer service skills.
Detail-oriented, with a focus on accuracy, thoroughness, and confidentiality.
Strong ability to meet or exceed timelines.
Self-motivated, highly organized, strategic, creative, flexible, and team-oriented with high ethical standards.
Working knowledge of integrated database applications and ability to use new software program with basic training.
Working knowledge of website content management system.
Ability to maintain, identify, and establish social media avenues, such as Facebook, LinkedIn, YouTube, etc.
Working knowledge of print/media production such as flyers, brochures, and newsletters.
Use of cellular phone applications.

Nice To Haves

Advanced degree or program in marketing
Certified Fundraising Executive (CFRE) status in Association of Fundraising Professionals (AFP)

Responsibilities

Provide strategic direction, coaching, and accountability for Spokane region CRD employees, including donor management, marketing, fundraising events, community outreach, and volunteer engagement.
Work closely with Northwest Divisional CRD staff to align local efforts with divisional strategies, including grants, direct mail, planned giving, donor data management, and divisional initiatives.
Develop and implement the Spokane Corps’ annual Community Relations and Development (CRD) Plan and Calendar, incorporating public relations, individual giving, corporate contributions, marketing, special events, grants, and other revenue streams.
Set clear benchmarks and income goals for team members, monitor progress, and report results to the Corps Officers during regular meetings.
Manage a portfolio of approximately fifty to seventy-five active corporate and community donors, focusing on stewardship, cultivation, solicitation strategies, and growth of the donor file and giving in Spokane.
Develop and execute a tailored written communication/solicitation plan for donors, including setting individual fundraising goals and creating opportunities for personal engagement.
Conduct site visits, program tours, and face-to-face meetings to connect donors with the mission and impact of The Salvation Army.
Transition at least fifteen prospective donors to active contributors annually.
Achieve monthly and annual income and activity goals as set by Corps Officers, and DHQ/THQ standards.
Enter all interactions with donors into donor files in TSA CRM following organizational guidelines.
Partner with leadership and volunteers to enhance donor engagement and support.
Ensure excellent customer service is provided to donors through accessibility to staff and leadership, timely responsiveness, quality in all interactions, and personalized communications.
Create, submit, and manage grant submissions for public funding of Spokane programs, working closely with Social Services, Corps Officers, and DHQ CRD.
Identify opportunities for grant funding by both private and public funding sources, sending private opportunities on to DHQ grants team for application.
Support DHQ grants team in efforts for Spokane by assisting with the creation of narratives and collection of reporting data by assigned deadlines.
Develop and implement marketing strategies, including managing media relationships, for direct and indirect fundraising efforts and identifying and managing advertising opportunities.
Ensure that all external communications align with national brand standards.
Create and maintain a Resource Library with detailed program descriptions, client impact stories, budgets, and statistics to align donor interests with organizational priorities.
Coordinate public speaking opportunities for Corps Officers, preparing speeches and presentations to inspire community support.
Oversee the Spokane Corps’ website and social media strategy, developing goals, strategies, and implementation plans to increase digital engagement and giving.
Oversee the creation and production of the Corps Annual Report.
Manage Spokane Corps’ annual fundraising events, developing goals, strategies, and implementation plans for each event to increase community engagement and fundraising.
Grow events each year, meeting budgeted numbers for increased participation and support.
Oversee event planning, logistics, and staff performance to deliver a meaningful and engaging experience for attendees.
Responsible for the design and production of the Spokane Region annual report, aligning mission and messaging with all marketing and development strategies.
Ensure events remain within budget while accurately accounting for all financial aspects and meeting deadlines.
Strengthen community relationships through outreach efforts, enhancing the Spokane Corps’ visibility and influence.
During an emergency or disaster, partner with Spokane Corps officers and colleagues to respond rapidly and incisively to the public’s need for information and desire to help in times of community need.
Facilitate capital campaigns and other large-scale fundraising efforts as needed.
Assist Spokane Corps officers in engaging and informing the Spokane Advisory Board on all fundraising, marketing and communications and community engagement efforts.
Participate in recommended professional trainings as budget allows, and DHQ/THQ meetings, trainings, and conferences.
Meet regularly with Spokane Corps officers, divisional and territorial management to discuss and refine caseload plans, donor strategies, and progress tracking.
Receive coaching as requested or needed and work to keep open lines of communication at the divisional and territorial level.
Facilitate effective, successful capital campaign efforts when relevant for the Spokane Corps.
Perform other work-related items as assigned.