Regional Director of Culinary Experience

Triple Crown Senior Living•Louisville, KY

About The Position

Triple Crown Senior Living (TCSL) is a management company for multiple assisted living facilities in the region. The Regional Director of Culinary Experience maintains and monitors company standards, procedures, and policies related to TCSL's culinary service program. The role provides dining support and develops menus, recipes, and production details for the company's culinary programs. It also provides training and guidance to Executive Directors, Culinary Directors, Sous Chefs, Cooks, and Culinary Associates. The position oversees and supports community culinary departments, establishes company-wide culinary standards, and monitors program quality, service, compliance, and operations. It partners with Executive Directors and Culinary Directors on staffing, performance, training, and service delivery. The role reports to the President, provides oversight and support for Community Culinary Directors, is based in Louisville, Kentucky, and requires multistate travel. Flexible hours, including evenings and weekends, and availability for community issues and emergencies outside regular duty hours are required.

Requirements

  • Must hold Certified Dietary Manager (CDM) certification or obtain it within the first 60 days of employment.
  • ServSafe certification.
  • Minimum five years of culinary management and/or supervisory experience.
  • Passion for leading and developing associates and promoting excellent service delivery to seniors.
  • Sound judgment, problem-solving, and decision-making abilities.
  • Training, education, or experience with nutrition for the geriatric population.
  • Strong interpersonal communication skills with a wide range of audiences, including associates, residents, family members, government agencies, and the general public.
  • Ability to handle multiple tasks and priorities simultaneously.
  • Good organizational and time-management skills.
  • Excellent computer skills.
  • Ability to work flexible hours, including evenings and weekends, and respond outside duty hours to community issues and emergencies.
  • Coping skills to handle and lead through stressful situations.
  • Ability to stand, walk, stoop, kneel, crouch, and climb, and to lift, carry, or move up to 50 pounds.
  • Comfort and confidence working around elderly people.
  • Ability to travel across multiple states.

Nice To Haves

  • Bachelor's degree in a related field.
  • Culinary management or supervisory experience in healthcare, senior living, hospitality, or another relevant industry.
  • Multi-unit experience within the culinary service industry.

Responsibilities

  • Provide support and oversight to culinary service departments across TCSL communities to maintain high standards of culinary excellence.
  • Support Culinary Directors in following company policies and procedures.
  • Create and implement company-wide culinary service standards, including budgets, menus, resident cost metrics, ordering procedures, service delivery, cleanliness, and department structure.
  • Regularly review special events and programming, systems, nutritional and regulatory compliance, sanitation, menus, inventory, equipment, and capital purchasing related to culinary programs.
  • Partner with Executive Directors to evaluate Culinary Directors and culinary program standards.
  • Assist with hiring, coaching, and counseling Culinary Directors, Sous Chefs, Cooks, and other culinary associates.
  • Conduct planned and informal culinary quality and service quality assessments.
  • Help ensure recruitment, hiring, coaching, and counseling are carried out effectively and consistently within culinary departments.
  • Work with Culinary Directors to ensure standards are implemented and practiced.
  • Develop and oversee company culinary training based on company standards, including service delivery, menus, nutrition, and regulatory compliance.
  • Perform other duties assigned by the President to fulfill culinary service department objectives.

Benefits

  • On-Demand Pay, allowing access to wages already earned between paydays.
  • Competitive salary.
  • 401(k) retirement plan available to full-time and part-time employees.
  • Opportunities for professional growth and development.
  • Supportive, inclusive work environment.
  • Health, dental, vision, and voluntary benefits for eligible full-time employees.
  • Opportunity to be part of a growing company.
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