Regional Coordinator

Millennium Physician Group•North Fort Myers, FL

16h•Onsite

About The Position

The Regional Coordinator assists the Regional Vice President and practice leadership in the overall efficiency, effectiveness and consistency of operational processes. The Regional Coordinator analyzes and synthesizes data from multiple sources, to identify trends and root cause that drive a proactive improvement approach. Overall Objectives: Support Regional and market leaders across critical aspects of day-to-day functions of the business Ensure bi-directional communication between Operations leaders, offices, and corporate departments Consistently review operational reports to prepare regional summaries and identify areas of concern for existing and newly acquired practices Perform process validation within the medical practices Serve as a conduit during medical practice acquisitions to help design effective operational processes and ensure staff/provider competency Ensure key projects and strategic initiatives are effectively operationalized.

Requirements

Bachelor’s degree required
Minimum of three years in similar role or healthcare position with responsibility for implementing change
Proficiency in advanced Excel skills required
Attention to Detail
High level of accountability

Nice To Haves

Project management experience strongly preferred

Responsibilities

Partner with Regional leadership to establish routine list of reports for consistent analysis
Collect data from practices and produce reports
Compare data from multiple sources to identify regional trends, areas of concern (i.e., outliers) for further review by Regional/practice leadership, and action steps to initiate improvements.
Perform site visits to validate key processes
Partner with Compliance and Process Improvement Support Lead to ensure policies, procedures and best practice workflows are fully operationalized.
Participate in project meetings to assist in developing implementation strategies for strategic initiatives and corporate priorities.
Track open items, initiate follow ups and perform implementation tasks on behalf of region (e.g., after hours call process).
Partner with acquisition team to design optimal workflows (e.g., ordering of/access to ancillary services, referrals, specialty services), monitor key performance indicators during transition, and identify areas of concern for attention of Regional/practice leadership.
Partner with Operations Trainers during acquisitions to help oversee completion of training plans, progress with mentoring programs, and assessment of key competencies.
Work with practice leaders to organize and support regional meetings and outreach programs (PODs, Regional PMs, Open Houses, Sponsored events, etc.).
Partner with corporate departments on behalf of practice leadership for support of special projects (marketing initiatives, pilot programs, facility enhancements, equipment upgrades).