Regional Coordinator

PNC Bank•Pittsburgh, PA

2d•Onsite

About The Position

As a Regional Coordinator within PNC's Wealth Management organization, this role supports the day-to-day administrative soundness of one or more regions and provides administrative support to regional and market leadership. The position is based in Pittsburgh, Pennsylvania, or Charlotte, North Carolina. PNC describes itself as an in-office company and encourages candidates to confirm workplace expectations with their recruiter and hiring manager. PNC will not sponsor employment visas or participate in STEM OPT for this position. The role prepares and distributes reports, serves as a communication point of contact, and gathers business-specific feedback. It may act as a proxy for expense reports and requests, manage calendars, submit work requests, process invoices, and ensure vacation, time, and attendance records are entered into the appropriate database. It may also route customer concerns to appropriate partners, support branch staffing and distribution lists, assist with new-hire paperwork and onboarding, enroll and track branch employees in training, and create job requisitions. Successful candidates are expected to demonstrate customer focus and effective risk management. Roles at this level typically require an associate degree or equivalent, as well as related experience or product knowledge. Comparable combinations of education, job-specific certifications, and experience may be considered in lieu of a degree. Typically, three or more years of experience are required.

Requirements

Typically requires an associate degree or equivalent and related experience or product knowledge; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
Typically requires 3+ years of experience.
Demonstrate customer focus, keeping customer needs and satisfaction central to business decisions and customer solutions.
Assess and effectively manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.
Skills and competencies include accuracy and attention to detail, calendaring, desktop tools, effective communications, general computer competencies, managing multiple priorities, and office administration.

Nice To Haves

Preferred skills include competitor analysis, data analytics, operational performance, process control, regulatory compliance, and workforce optimization.

Responsibilities

Support the day-to-day administrative soundness of assigned regions and provide administrative support.
Prepare and distribute reports for regional and market leadership.
Serve as a communication point of contact and gather business-specific feedback.
May serve as proxy for expense reports and expense requests.
Manage calendars, submit work requests, process invoices, and ensure vacation, time, and attendance information is entered into the appropriate database.
May respond to customer concerns and route them to appropriate ecosystem partners for resolution.
Assist branches with staffing issues and distribution lists.
Assist with new-hire paperwork and onboarding.
Enroll branch employees in training classes and track their participation.
Create job requisitions for new employees.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
9 occasional absence days each year, unless otherwise required by law.
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.