Regional Communications Manager

Quest Diagnostics•Irving, TX

6d•Hybrid

About The Position

The Regional Communications Manager for the Southwest Region will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Region’s service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments. The position is hybrid and will require 3 days on site at Quest's Irving, TX site.

Requirements

6+ years of experience planning and executing internal communications, particularly during periods of extensive change
Excellent MS Office Skills, especially PowerPoint
Exceptional written and verbal communications
Effective interpersonal skills
Bachelor’s Degree, Communications, Journalism or Marketing

Nice To Haves

Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred
Previous experience supporting M&A activity preferred

Responsibilities

Serve as day-to-day communications partner to the Regional President and Southwest senior leadership team.
Develop and executive visibility framework for the President and relevant leadership in support of the broader, company message.
Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base.
Partner with leaders and Human Resources on a cultural change strategy as noted above.
Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
The individual in this role will use Quest Management Systems (QMS) tools and resources at a proficient level.