Regional Coach Bay Area CA

Wells Fargo•San Jose, CA

7d•$143,000 - $224,000

About The Position

Wells Fargo is hiring a Regional Coach for National Branch Growth & Enablement within its Consumer Banking and Lending division. The role focuses on improving branch network productivity, efficiency, and customer experience through scalable workshops and targeted coaching for new District Managers. Core focus areas include management routines, behavior skill development, affluent and small business activities, and partner referrals. Workshops may be delivered in person or virtually, with topics guided by local business opportunities and national priorities. The position covers the Bay Area Region of California, including the Beach and Valley, Silicon Central, and Silicon Peak districts, and requires regular travel to cities, branches, and surrounding areas as business needs require. Approximately 50–75% travel is expected, and reliable transportation is required. This position is not eligible for visa sponsorship.

Requirements

At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent experience demonstrated through work, training, military experience, education, or a combination.
Ability to travel approximately 50–75% of the time.
Reliable transportation is required.
Strong working knowledge and understanding of bank branch operations.
Understanding of the Behavior Framework and its role in improving branch performance.
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how they drive customer experience and business growth.
Strong understanding of Branch P&L and scorecard metrics, ability to identify improvement areas, and skill using data to prioritize high-impact opportunities.
Ability to coach and influence across multiple levels, drive behavior change, support large-scale training initiatives, and guide prioritization and skill execution without direct authority.
Ability to explain the rationale for behaviors, demonstrate and coach them, practice with employees, and guide effective execution.
Strong written, verbal, and presentation skills, including engaging workshop facilitation.
Strong organizational and prioritization skills, ability to meet deadlines and perform under pressure, and ability to manage multiple tasks and stakeholders while adapting to changing priorities.

Responsibilities

Coordinate logistics and facilitate pre-developed workshops, in person and sometimes virtually, on the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics.
Visit branches to coach selected new District Managers on the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
Identify opportunities from workshop and branch observations and feedback, and align with Regional Executives and District Managers on actions to improve performance.
Serve as the lead resource on executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
Support District Managers in facilitating District Manager-led Branch Manager meetings.
Consult with Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
Support customer- and employee-facing pilots and rollouts as needed, including gathering feedback and evaluating effectiveness.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues and make sound risk decisions.