Regional Business Manager

Swagelok Company • Solon, OH

1d • Onsite

About The Position

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. Be Connected. Be Valued. Be You. We hope you’ll consider joining our team.

Requirements

• Bachelor’s Degree is required
• Minimum of 7-10 years of business management experience, preferably in a sales or industrial distribution organization.
• The ideal candidate has Swagelok distributor or relevant corporate experience.
• Applies experience and knowledge at an organization level.
• Demonstrates the ability to complete major and complex projects and to manage multiple projects simultaneously.
• Advanced problem solving and significant decision-making abilities.
• Strong project management/product development skills.
• Excellent oral and written communication.
• Excellent computer and typical office software skills.

Nice To Haves

• MBA preferred

Responsibilities

• Communicate Swagelok’s strategic plan and the DSS annual plans to assigned SSC’s.
• Develop detailed understanding of the SSC business, needs, opportunities and risks.
• Coordinate and align market managers, product managers, field engineering and other corporate resources in order to provide support and align with the SSC business and sales opportunities.
• Synthesize and communicate market, product and competitor intelligence information for use by the SSC and Corporate functional departments.
• Provide feedback to Swagelok corporate on SSC needs, and how those needs can be better supported.
• Coach and advise on preparation and the execution of Distributor annual plan.
• Assist SSC’s in understanding Swagelok’s approach to customer segmentation.
• Assist distributors with end customer related issues including corporate presence at customer sales visits, end customer relationships, order/quotation expedites, service/supply chain and business system issues.
• In collaboration with Swagelok’s Alliance group assist in the negotiation and management of Alliance and Key Customer accounts including local Agreements.
• Assist the SSC in interpreting and complying with Swagelok policies.
• Monitor key metrics and results and assist SSC with action planning around optimizing successes and mitigating areas of underperformance.
• Manage distributor transitions and onboarding activities.
• Identify best SSC practices and seek opportunities to share best practices with the broader enterprise.
• Compile Trip reports and corporate CRM data to capture the important visit details and action items.
• Help to facilitate Distributor Collaborative Groups and encourage CCG participation.
• Assist in identifying opportunities to expand SSC capabilities and support SSC quality competencies.
• Facilitate the further development of solution selling capabilities.

Benefits

• Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior