Regional Behavioral Health Technician-Chicago (Glenview)

Neuronetics, Inc.•Chicago, IL

9d•Hybrid

About The Position

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in their welcoming outpatient centers. This role offers an opportunity to grow skills, receive specialized training, and connect with patients. The position is full-time, Monday-Friday, with 8-hour shifts varying between 7 am-7 pm and will cover the Chicago, Glenview, and Hoffman Estates locations.

Requirements

Associate's Degree or equivalent clinical certification, PLUS significant relevant work experience.
Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
Strong written and verbal communication skills are required.
Ability to stand for extended periods.
Basic Life Support (BLS) certification (provided).
Reliable transportation to travel between centers is required.
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Nice To Haves

Bachelor's Degree in Psychology, Social Work, or a related Human Services field
At least the equivalent of one year of healthcare work or internship experience.
Proactive Collaborator: Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
Patient-Centered Professional: Prioritizes patients, has strong integrity and work ethic and communicates effectively.
Detail-Oriented: Meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Responsibilities

Administer TMS and esketamine treatments following clinical guidelines.
Meticulously monitor patient responses.
Administer and record psychiatric rating scales.
Proactively address patient discomfort.
Deliver empathetic and supportive care.
Maintain accurate EHR.
Manage patient scheduling, check-in, check-out, and financial procedures.
Understand and assist with insurance and billing processes as needed.

Benefits

401(k) with company match
Generous paid time off
Comprehensive medical, dental, and vision coverage
Health insurance
Dental insurance
Vision insurance
Optional supplemental medical insurance
Health savings and flexible spending accounts
Company-paid life insurance and additional voluntary life insurance
Company-paid short term disability and long term disability insurance
Participation in a 401(k) savings and investment plan with company contribution
Paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.