Regional Asset Protection Manager - Southwest

The Home Depot•TEXAS - VIRTUAL - TX01, TX

3d•Hybrid

About The Position

The Regional Asset Protection Manager (RAPM) is responsible for ensuring Asset Protection initiatives and programs are executed within their assigned region. This multi-site role supports multiple locations across Texas, Arkansas, Oklahoma, Louisiana, New Mexico, Kansas, and Missouri. The RAPM analyzes and manages regional shrink performance, investigates theft and fraud, drives shrink goals, and ensures Asset Protection processes are followed by the field team. They collaborate with Regional and District teams to mitigate theft, reduce shrink, and maintain a safe and secure environment for store teams, associates, and customers. The role also involves coaching and training the field Asset Protection teams and reports directly to the Sr Field AP Manager, leading a team of Multi-Store Asset Protection Managers (MAPMs), Sr. Asset Protection Supervisors, and Asset Protection Specialists.

Requirements

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Working knowledge of Microsoft Office Suite
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to draw accurate conclusions from financial documentation
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
4 years of work experience
4 years of leadership experience
LPC/LPQ Certifications

Nice To Haves

Preferred candidates will reside in the Dallas–Fort Worth, Texas area.

Responsibilities

Maintains alignment with Region/District leaders to monitor progress for shrink mitigation programs and awareness.
Accountable for improved shrink performance, internal and external investigations for Theft and Fraud, and Physical Security initiatives.
Identifies and resolves issues to ensure the Asset Protection Field team meet strategic and metric performance goals.
Executes the company's Asset Protection programs and initiatives within the region.
Responsible for onboarding and training for the Asset Protection field team, coaching and development, and communication of all Asset Protection processes, programs, and trends.
Drives accountability to the Asset Protection deliverables, including region, district, and store shrink goals, and physical security standards with direct reports.
Accountable for direct supervision of the work activities of others, including planning, monitoring, and reviewing work of subordinates.
Leads, plans, and coordinates work teams to ensure effective performance.
Utilizes metrics to track performance and manage workload.
Leads the Multi-Store Asset Protection Managers and the field team organization to drive alignment and engagement for all Asset Protection initiatives and programs that mitigate shrink, reduce theft and fraud, and maintain physical security standards.
Drives the development of teams that achieve AP performance towards quality standards and performance metrics.
Ensures priorities align with objectives and goals.
Coaches and mentors employees providing ongoing performance feedback.
Develops leaders and builds a deep talent bench by driving succession planning and selection.
Drives the development of direct reports by conducting annual and mid-year reviews, reviewing individual development plans, and providing performance feedback.
Ensures adherence to major and minor work rule policies referenced in the Standards of Performance and all company SOPs.
Responsible for selection, termination, compensation, performance appraisal, discipline, and professional development of direct reports.
Drives communication and alignment to Regional and District team leaders on all AP initiatives, strategies, and mitigation efforts.
Drives engagement for Asset Protection programs with store, district, and regional leaders ensuring the execution of strategies and processes through the MAPM and field teams within an assigned region.
Supports internal and external case activity, investigative efforts, analyzing information and intelligence to establish prosecutable cases and restitution recovery.
Leads outlier management of stores with shrink results not meeting company shrink guidelines within a Region and adapts strategies as necessary with the field team to reduce shrink.