About The Position

The Regional Asset Protection Manager is responsible for Dollar General’s asset protection training, auditing, and investigations. The role aims to reduce shrink and increase profitability through proactive training, standardized audits, and resolution of internal and external investigations. The manager works with Operations, provides loss-prevention expertise, analyzes store and department data, and oversees physical security programs across the retail store group. The position requires weekly travel in a company-provided vehicle, with limited overnight stays.

Requirements

  • Progressive experience in retail loss prevention positions.
  • At least three years of multi-store experience.
  • Valid driver's license.
  • Proficient oral and written communication skills.
  • Ability to facilitate group training sessions and competent public-speaking skills.
  • Analytical skills sufficient to conduct research, assess relevance, and interpret information.
  • Investigation, interview, and interrogation skills; Wicklander & Zulawski or Reid Training is required.
  • Financial analysis skills sufficient to interpret operating statements and other financial data.
  • Proficiency with applications such as Microsoft Office.
  • Familiarity with exception-based management software applications at the end-user level.

Nice To Haves

  • CFI certification.
  • Bachelor’s degree.
  • Retail operations experience.

Responsibilities

  • Develop and maintain communication with Operations to support business dialogue, improve gross margin, and reduce shrink and related risks.
  • Serve as a subject matter expert on store systems and processes related to inventory movement and shrink, including POS, inventory management, cash management, loss prevention, and operations policies.
  • Conduct shrink-awareness and loss-prevention training for district managers, store management, and store employees.
  • Help develop and deliver training materials that promote shrink-prevention awareness.
  • Develop, participate in, and promote regional awareness programs about loss-prevention problems, thefts, and safety issues.
  • Implement and manage the Company’s High Shrink Action Plan in designated stores.
  • Complete shrink and loss-prevention audits, report results, and make recommendations to retail management and store personnel.
  • Use audit results to focus training and reduce shrink risk while improving compliance with Company policies.
  • Use exception-based software to identify potential loss issues, investigate them, and determine whether they are related to training or integrity.
  • Use department reports to identify loss trends and respond appropriately.
  • Monitor store compliance with policies and procedures through reporting tools and address training or integrity issues as needed.
  • Analyze and investigate inventory shrinkage, determine causes, and participate in initiatives to correct store-level issues.
  • Investigate concerns involving suspicious losses, establish the facts, interview involved parties, and resolve internal theft matters.
  • Conduct internal investigations when warranted and submit written reports in accordance with established guidelines.
  • Recommend and communicate measures to prevent future losses.
  • Liaise with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted.
  • Oversee physical security programs and processes for the retail store group, including alarm systems, CCTV, and related programs.
  • Ensure physical security tools meet prototypical standards and are properly placed and scoped in existing and new stores.
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