Regional Asset Protection Manager-Unassigned

Dollar General•Goodlettsville, TN

About The Position

The Asset Protection Manager is responsible for Dollar General’s asset protection training, auditing, and investigative needs. The role aims to reduce shrink and increase profitability through proactive training, standardized audits, and resolution of internal and external investigations. The manager partners with Operations, serves as a subject matter expert on store systems and processes related to inventory movement and shrink, and oversees asset protection efforts across a retail store group. The position includes weekly travel in a company-provided vehicle, with limited overnight stays.

Requirements

Progressive experience in retail loss prevention positions.
At least three years of multi-store experience.
Proficient oral and written communication skills.
Ability to facilitate group training sessions and demonstrate competent public-speaking skills.
Analytical skills sufficient to conduct research, determine the relevance of information, and interpret its meaning.
Investigation, interview, and interrogation skills; Wicklander & Zulawski or Reid training is required.
Financial analysis skills sufficient to interpret operating statements and other financial data.
Proficiency with applications such as Microsoft Office.
Familiarity with exception-based management software applications for end-user use.
Valid driver’s license.

Nice To Haves

Certified Forensic Interviewer (CFI) credential preferred.
Bachelor’s degree preferred.
Retail operations experience preferred.

Responsibilities

Develop and maintain open communication with Operations to support business dialogue, increase gross margin, and decrease shrink and related risks.
Serve as a subject matter expert on store systems and functions related to inventory movement and shrink, including POS systems, inventory management, cash management, loss prevention, and operations policies.
Conduct shrink-awareness and loss-prevention training for district managers, store management, and store employees.
Assist in developing and delivering training materials that promote store shrink-prevention awareness.
Develop, participate in, and promote regional awareness programs regarding loss-prevention problems, thefts, or safety issues affecting stores.
Implement and manage the Company’s High Shrink Action Plan program in designated stores.
Complete shrink and loss-prevention audits, report results, and recommend actions to retail management and store personnel.
Use audit results to focus training efforts on reducing shrink risk and improving compliance with Company policies.
Use exception-based software to identify potential loss issues, investigate them, and determine whether they are training- or integrity-based.
Use department reports to identify loss trends and respond appropriately.
Monitor store compliance with established policies and procedures through reporting tools, and address training or integrity issues as needed.
Analyze and investigate inventory shrinkages, determine their causes, and participate in initiatives to resolve store-level issues.
Investigate concerns related to suspicious losses, establish the facts, interview involved parties, and resolve internal theft matters.
Conduct internal investigations when warranted and submit written reports in accordance with established guidelines.
Recommend and communicate measures to prevent future losses to appropriate parties.
Liaise with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted.
Manage physical security programs and processes for the retail store group, including physical alarm systems, CCTV, and supporting programs.
Understand prototypical physical-security standards and ensure related tools are properly placed and scoped in existing and new stores.