Regional Accounts Representative

Callaway Golf•Carlsbad, CA

15h

About The Position

The Regional Accounts Representative manages and grows business with Callaway Golf’s strategic retail partners, serving as the point of contact for customer planning, marketing, and business issues for assigned accounts. The role requires understanding each customer’s operations, infrastructure, marketing, merchandising, and growth strategies, and building strong relationships with customer staff at all levels. The representative uses sales analysis and feedback from the Sales team to develop account-specific selling and service strategies and share information about customer operations, support levels, inventory, sell-through, and competition across the organization. The representative identifies operational-efficiency and cost-saving opportunities with customers, including ordering frequency, lead times, shipping and delivery schedules, opportunity purchases, and bulk shipping versus replenishment. They plan promotions and programs to grow business and increase inventory turns, collaborating with Sales, Marketing, and Brand Management support teams to develop solution-based services for top customers. Work is performed in a professional office workstation and environment with heavy phone volume, alongside frequent travel. The role involves extensive use of office equipment and frequent phone communication, and occasionally requires lifting or carrying up to 25 pounds.

Requirements

3–5 years of sales experience, preferably with multi-door accounts.
Expertise with Callaway Golf IT, order management, and software productivity platforms.
Callaway Golf product expertise.
Strong knowledge of retail sales operations and retail performance metrics.
Strong selling and marketing skills.
High energy, strong multitasking skills, and relationship-building skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Work with customers and OSRs to establish mutually beneficial inventory levels, replenishment plans, positioning, and merchandising plans across product categories.
Sell and promote Callaway Golf Company products to assigned accounts within a territory or region.
Make at least 150 outgoing sales calls per week and maintain a minimum of 25 hours of talk time.
Prepare annual sales plans, call rotations, and business plans for assigned territories.
Reinforce the benefits of merchandising Callaway Golf products in retail locations in line with sales program requirements and the premium brand image.
Use and manage sales tools, including product samples, fitting systems, POP and POS materials, and demos.
Maintain phone call and account rotation plans to contact customers regularly and develop strong partnerships with key accounts.
Document daily sales calls using contact management tools and use the information to help sell Callaway Golf products.
Visit customers in various markets to understand the market landscape, strengthen relationships, and promote the Callaway brand.
Place customer orders, communicate product availability, and follow up to resolve customer issues.
Communicate with department leadership to develop business strategies and identify opportunities internally and with customers.
Analyze internal reports and customer information to monitor business and identify opportunities.
Participate in meetings at Callaway Golf headquarters to contribute to and understand company initiatives and strategies.
Manage budgets to ensure program success and proper execution of Callaway Golf-supported initiatives.
Organize, plan, and coordinate customer meetings.
Perform other duties as assigned.