About The Position

As a Regional Account Manager Associate in the Little Rock area, you will work as part of a team and provide surgical case coverage across multiple accounts in an assigned multi-state district. You will serve as a district-wide resource for case coverage, including at high-volume accounts, during product evaluations or conversions, and when representatives are absent. The role provides clinical and technical expertise to surgeons, nurses, and operating room staff during live procedures, and partners with territory sales representatives and district leadership to execute sales and service strategies. You will build professional relationships with physicians, clinical staff, and hospital administrators; develop in-depth knowledge of company products, surgical techniques, and competitive offerings; and assist with staff education, product training, and in-servicing. The role also involves documenting case activity, customer feedback, and territory support using company reporting tools, traveling extensively across two to three states, and following company, industry, and regulatory standards for compliance, quality, and customer interactions.

Requirements

  • Bachelor’s degree; the posting also specifies a four-year degree.
  • 1–2+ years of experience in sales, healthcare, or clinical support.
  • Strong record of achievement in academics, athletics, or prior professional roles, demonstrating competitiveness and resilience.
  • Ability to quickly learn complex medical terminology, surgical procedures, and technical product information.
  • Willingness to travel extensively across a two-to-three-state district, often on short notice; the stated travel percentage is listed as “up to XX%.”
  • Comfort working in high-pressure environments such as the operating room.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Must live in the geographical location of the position or be willing to relocate.
  • Must be able to meet third-party credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

  • Provide surgical case coverage across multiple accounts within the assigned multi-state district, ensuring consistent product support in the operating room.
  • Serve as a district-wide resource for case coverage needs, including high-volume accounts, product evaluations or conversions, and representative absences.
  • Deliver clinical and technical expertise to surgeons, nurses, and operating room staff during live surgical procedures.
  • Partner with territory sales representatives and district leadership to execute sales and service strategies.
  • Develop and maintain professional relationships with physicians, clinical staff, and hospital administrators.
  • Maintain in-depth knowledge of company products, surgical techniques, and competitive offerings to support procedural success.
  • Assist with staff education, product training, and in-servicing to support proper adoption and utilization of surgical devices.
  • Maintain accurate records of case activity, customer feedback, and territory support using company reporting tools.
  • Travel extensively across two to three states and manage a flexible schedule to accommodate urgent case coverage needs.
  • Comply with company, industry, and regulatory standards for compliance, quality, and customer interactions.

Benefits

  • Training and mentorship with ongoing learning and development courses.
  • Comprehensive medical, dental, and vision coverage.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.
  • The total compensation package may include bonuses and/or other applicable incentive compensation plans.
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