Region Manager

Penske • Beachwood, OH

22h • Onsite

About The Position

The Region Manager will have overall strategic responsibility for a single large strategic customer supporting multiple locations encompassing a broad geographic area. Primary objective is to be the strategic visionary for the account, ensuring a strong continuous improvement and project governance foundation is developed and maintained according to Penske’s contractual commitments while ensuring strong business relationship and confidence are established. The region manager is also responsible for all data analytics and reporting for the account. Build customer satisfaction by focusing on filling the continuous improvement pipeline, implementing changes and providing strategic analysis both in distribution and network optimization. Pursue vertical growth opportunities through both local customer interaction and customer experience team process.

Requirements

• Overall strategic responsibility for a single large strategic customer supporting multiple locations encompassing a broad geographic area.
• Strategic visionary for the account, ensuring a strong continuous improvement and project governance foundation is developed and maintained according to Penske’s contractual commitments.
• Ensuring strong business relationship and confidence are established.
• Responsible for all data analytics and reporting for the account.
• Build customer satisfaction by focusing on filling the continuous improvement pipeline, implementing changes and providing strategic analysis both in distribution and network optimization.
• Pursue vertical growth opportunities through both local customer interaction and customer experience team process.
• Develop strategic plans to build a continuous improvement pipeline including service and cost impact, working through each initiative, managing the value tracker and project governance process.
• Develops and maintains landed cost analytics.
• Identifies and works with the customer on strategic value projects related to distribution channels, inventory planning, transportation optimization and other future growth initiatives.
• Develops complete metrics package for driving visibility and improvement across the customer organization.
• Identifies predictive analytics opportunities that provide the customer with new opportunities to address their network proactively.
• Manages the OTIF metrics development and all financial, sustainability and KPI related metrics.
• Responsible for cost to serve initiatives, overall IT dashboards to drive orchestration across the entire customer network, both internal and external.
• Instill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness.
• Actively participate in the development and effective execution of location strategies and performance goals.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Understand the competitive landscape of the customer's business across the globe and align resources to develop a solution.
• Work with Customer Experience Team to develop and maintain the strategic growth plan for the customer.
• Establish and maintain relationships with key decision makers at multiple levels within the customer's organization.

Responsibilities

• Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development, Interview and hire salaried associates up to Region Manager level, Develop, mentor and promote strong performers at all levels of operations, Exemplify the Penske culture and commitment to integrity and code of ethics.
• Develop strategic plans to build a continuous improvement pipeline including service and cost impact, working through each initiative, managing the value tracker and project governance process. In conjunction with the customer, develops and maintains landed cost analytics. Identifies and works with the customer on strategic value projects related to distribution channels, inventory planning, transportation optimization and other future growth initiatives.
• Develops complete metrics package for driving visibility and improvement across the customer organization. Identifies predictive analytics opportunities that provide the customer with new opportunities to address their network proactively. Manages the OTIF metrics development and all financial, sustainability and KPI related metrics. Responsible for cost to serve initiatives, overall IT dashboards to drive orchestration across the entire customer network, both internal and external.
• Instill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness, Actively participate in the development and effective execution of location strategies and performance goals, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Understand the competitive landscape of the customer's business across the globe and align resources to develop a solution, Work with Customer Experience Team to develop and maintain the strategic growth plan for the customer, Establish and maintain relationships with key decision makers at multiple levels within the customer's organization.
• Other projects and tasks as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed