Region Account Manager

Megger Group•Dallas, TX

18h

About The Position

The Regional Account Manager (RAM) leads a team of Key Account Managers (KAMs) and manufacturer representatives within an assigned region. The primary focus is on T&D utility customers, with responsibilities that include driving sales strategy development and execution, overseeing CRM utilization, and evaluating team needs to support sales growth initiatives. In addition to leadership responsibilities, the RAM directly manages 3–4 utility accounts that span multiple KAM territories, ensuring strategic alignment and consistent engagement across the region. The RAM sets priorities for managing high‑value accounts, ensures customer satisfaction at all levels—from technicians to executives—and is accountable for overall quota attainment within each territory. The role also requires close collaboration with KAMs, manufacturer reps, and Regional Business Unit Leads to align global and regional initiatives, strengthen the sales pipeline, and support the success of all Megger Business Units.

Requirements

BA/BS Graduate or 10 years electrical field experience
Demonstrated experience of leading a team in achievement of sales objectives
Demonstrated experience and knowledge of selling solutions in the utility market
History of engaging customers at an executive level
Strong communication skills
Strong organizational/personal interaction skills
Ability to effectively execute strategies under minimal supervision
Attention to detail mentality and ability to effectively and succinctly summarize data into an executive report
Comfort with ambiguity and fortitude to progress in stressful situations
Well organized, ability to multiplex effectively across a variety of tasks/responsibilities
Familiarity/interest in social media, and technologies that shape our lives
Experience with a CRM platform, Excel, Word, and Outlook

Nice To Haves

3-5 years’ sales management experience, preferred
3+ years working with manufacturer reps, a plus

Responsibilities

Lead and develop a team of Key Account Managers and Manufacturer Representatives
Assess gaps in ability to represent the entire company portfolio and develop action plans to address gaps
Travel with KAMs and reps aiding in development and customer engagement to achieve sales objectives
Evaluate account plans for thoroughness of account potential and alignment of company initiatives, identifying opportunities for growth and expansion
Identify opportunities for upselling or cross-selling providing feedback to business unit, marketing, and product leaders to enhance Megger’s value proposition
Guide and support the team in presenting the full company portfolio to customer groups to identify applications and opportunities for Megger solutions
Address escalated customer issues promptly and effectively to ensure satisfaction and business relationship continuity
Partner with Regional Business Unit (RBU) Leads, Product Specialists, and internal stakeholders to deliver integrated customer solutions
Provide market feedback and customer insights to inform business unit strategies and product development
Monitor trends and report opportunities for partnerships, strategic alliances and strategy adjustments to increase Megger visibility and viability in the utility market
Set direction and expectations of C4C for the monitoring of key performance indicators including customer visits, calls, and emails, opportunities, and lead management
Monitor the sales pipeline for accurate forecasting and provide monthly reports for region level visibility
Identify risks and opportunities within the region team and implement corrective actions as needed