Regal South Gate: Regal Team Member - Starting at $17.25, Must be 18+. Must be available Holidays and Weekends. (Seasonal)

Regal • South Gate, CA

20h • Onsite

About The Position

Regal Team Members help ensure guests receive exceptional service. Based on theatre needs and employee availability, team members may be assigned to the Box Office, Concession Stand, or as an Usher. The role includes regular attendance, responding to emergencies when called upon, general cleaning, and following the company dress code. This is a seasonal position at Regal South Gate, pays $17.25, and requires availability on weekends and holidays. Applicants must be at least 18 years old.

Requirements

• Must be at least 18 years old.
• Must be available to work weekends and holidays.
• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion, is required.
• If assigned to sell or serve alcohol, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public-speaking, listening, and clear, direct response skills.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, consider causes and alternatives, reach evidence-based conclusions, take initiative, and perform under pressure or opposition.
• Have excellent communication skills with customers, coworkers, and management; establish goals, budget time, and set priorities.
• Meet the physical demands of the role, including frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.

Responsibilities

• Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• At the Box Office, operate the POS system and handle cash, cards, checks, gift cards, discount tickets, passes, and coupons accurately.
• At the Box Office, promote premium viewing experiences and the Regal Crown Club, sell tickets according to the MPAA rating system and company policy, and respond to guest calls and questions.
• At Concessions, operate the POS system, handle payments and coupons accurately, and manage concession stock inventory.
• At Concessions, promote the Regal Crown Club, operate, prepare, and clean concession equipment, and use suggestive selling.
• At Concessions, comply with food safety laws and break and meal-period laws; maintain required alcohol certifications and training where applicable; and complete required training materials on topics such as harassment and discrimination.
• As an Usher, tear and collect tickets, direct patrons to auditoriums, inspect backpacks and packages when applicable, and assist with crowd control and seating.
• As an Usher, enforce the MPAA rating system and inspect auditoriums for picture and sound quality, content theft, and a safe environment.
• As an Usher, report problems, discrepancies, or unusual situations to management and perform in-auditorium concession sales as directed.
• As an Usher, clean auditoriums after shows and maintain cleanliness in restrooms, the lobby, hallways, and other areas; monitor theatre vending equipment; and assist with assigned opening and closing duties.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed