Refrigeration Technician

HelloFresh•Goodyear, AZ

About The Position

As a Refrigeration Technician at Factor, you will work with the maintenance team to maintain, troubleshoot, and repair HVAC, refrigeration, and facilities equipment to maintain critical temperatures and improve system reliability. This role serves as the resident expert in refrigeration systems. The shift is Sunday through Wednesday, 7:00 PM to 5:30 AM. Travel may be required for business purposes, up to 10%.

Requirements

  • 4–6 years of experience in refrigeration repair and maintenance in an industrial setting.
  • Advanced understanding of rack system refrigeration and associated equipment.
  • Experience repairing and maintaining glycol systems, heat exchangers, HVAC, and water chiller systems.
  • Experience with electrical systems, including single- and three-phase motor systems, power distribution, and low-voltage controls, with the ability to troubleshoot to the component level.
  • Current EPA Section 608 certification.
  • All regulatory licenses required by local municipalities to work in industrial refrigeration.
  • Ability to demonstrate work habits consistent with Good Manufacturing Practices (GMPs).
  • Ability to comply with OSHA, PSM, HAZMAT, and HelloFresh safety programs and regulations.
  • Understanding of proper handling and recycling procedures for CFC, HCFC, HFO, CO2, and other standard refrigerant types.
  • Ability to safely replace mechanical and electrical components, including motors, motor starters, switches, solenoids, pumps, refrigeration valves, compressors, and auxiliary refrigeration equipment.
  • Experience working with a wide range of networked refrigeration controls platforms.
  • Ability to walk, lift, bend, stoop, climb ladders, walk on roofs, and work in confined spaces.
  • Basic computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • Ability to travel as necessary, up to 10% for business purposes.
  • High school diploma or equivalent.
  • Excellent follow-through, judgment, and common sense, and a “make it happen” attitude.

Responsibilities

  • Maintain and operate industrial refrigeration systems, including large rack systems, split systems, blast chillers, cooling towers, and ancillary equipment.
  • Lead and educate personnel on compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned refrigeration and HVAC systems and ancillary equipment.
  • Troubleshoot out-of-service equipment, correct issues, serve as an escalation point for lower-level technicians, and escalate to leadership or vendors when additional troubleshooting is needed.
  • Document work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel and develop their skills and knowledge of refrigeration equipment.
  • Lead root cause analysis of major downtime events and network-wide technical issues.
  • Develop maintenance personnel knowledge of intermediate to advanced refrigeration processes, tools, and techniques.
  • Audit maintenance personnel work and provide feedback to improve performance and quality.
  • Audit vendor work and provide leadership with feedback on work quality and SLA performance.
  • Write or modify preventive maintenance procedures to standardize them across the network and increase effectiveness.
  • Repair and perform predictive and preventive maintenance on CO2 and Freon refrigeration systems and related equipment, including compressors, pumps, fans, heat exchangers, glycol systems, industrial utility systems, motors, and power distribution systems.
  • Direct and train entry-level refrigeration technicians on day-to-day operations, inspections, basic repairs, and compliance with applicable state, local, and HelloFresh regulations and policies.
  • Perform building project work as assigned.

Benefits

  • 401K company match that vests immediately upon participation.
  • Generous PTO and additional sick leave.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
  • Up to 85% discount on subscriptions to HelloFresh meal plans, including HelloFresh, Green Chef, Everyplate, and Factor_.
  • Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
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